Recent HR reports show a drop to 45 per cent average employee satisfaction in the UK. The lowest levels of dissatisfaction were in the 25-34 age bracket- indicating that those starting new careers or at entry level positions are enjoying their work almost 10 per cent less than those over 35 and more experienced. While some resignations are due to ‘pull’ factors such as a new job or an employment hiatus, a large percentage of resignation is due to ‘push’ factors like poor management, unfair working practices and unrealistic goal setting.
The productivity of a team is directly related to the efficiency of its management. For teams to be more productive, motivated and satisfied, management development training can help to organise existing systems and ultimately reflect on the performance of staff.
What are your management’s shortcomings?
One business we know reported problems with high turnover levels, causing doubt about the effectiveness of their recruitment processes. Their ‘sink or swim’ approach to employing staff meant that people were hired on their level of competency but then left to their own devices- and without proper support or training their efficiency levels were reduced. This cycle of demand versus effectiveness meant that staff became disengaged, unproductive, and began to leave the company.
A fast paced environment can keep productivity up, but not always motivation. One company’s employees felt that too much was expected of them, and managers were too busy to spend time with staff making it clear what they wanted, and why.
For any business experiencing growth in an unpredictable market, management development is key in ensuring success. Training can help improve the growth of your company by encouraging managers to be personally effective, which reflects positively on the team.