Support for carers is an important part of any health and wellbeing programme but with the increased pressures they have faced over the last two years, this is now a crucial consideration for employers as the workplace is also impacted.

With nearly a fifth of qualified carer positions vacant family members are under more pressure than ever to take on the role themselves. With this and an increase in ‘triple-decker sandwiches’ of caring for elderly relatives while helping out adult children and grandchildren, it is more vital than ever that employers recognise the situation and provide support.

We are seeing a new phenomenon of triple-decker carers. Sandwich carers are those supporting an older person whilst at the same time looking after one or more dependent children. Now, however, there is a rise of those in triple-decker sandwich situations with three layers of dependants, and that puts even more pressure on them juggling work too. The physical and mental stresses of being a carer can lead to lack of focus, absence from work, and even to people feeling they have to resign.

Identifying those affected

The first step for employers is to identify those in their workforce who have caring responsibilities. According to Carers UK, approximately one in seven workers have a caring responsibility, and three in five people will be carers at some point in their lives, so the chances are, most employers will be affected.

Employers should remember that it is not just elderly relatives that employees are caring for. According to government statistics, 12.2% of all pupils in England have special educational needs, so parents and guardians will also benefit from support.

Health and wellbeing options have improved and increased hugely over the past few years and there is now a lot of assistance for employers to offer their staff:   

Practical support

Practical support will help carers to juggle their work alongside their other responsibilities. This may include offering flexible working times and/or locations. Specialist concierge services may be included within other employee benefits or as a standalone. These can provide practical help, tailored to the individual. Employee assistance programmes (EAPs) may be able to signpost specialist agencies. 

Emotional support

The stress and emotional toll of caring for others can be huge. Employers can provide support by offering options like counselling services, or something as simple as a mindfulness app.

Specialist help

Specialist help can provide assistance and guidance on matters including finding care providers, paying for care, state benefits, hospital discharge-and-care packages, and maintaining and gaining independence in the home. Support services can also include help for those caring for children and adults with special needs.

Communication is vital and employers must ensure that their employees feel able to discuss their caring role, and to ask for assistance when required. Equally, employers should make sure that any support is fully communicated so that people know what help is available and how to access it.