I have inherited a team which includes a relativley new starter. In the new starters job offer pack, sent in August, a copy of an out of date employee benefits book was included, which stated that the employee would be eligible for Health & Dental benefit if he applied within the 1st 5 weeks of employment. However, company policy had changed in April, and our corporate HR department are insisting that a memo was included in the pack which outlined the new rules (no entitlement till 1 years service). It’s worth mentioning that this is a one line sentence, at the bottom of the memo. (Acording to the employee, this memo was not included). The employee was not informed of entitlement at interview by the interviewing manager, but was told that his entitlement would be outlined in his offer pack. What are our legal obligations to the employee?
Clare Preece

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