I work in a call centre environment and have become concerned about the increased amount of sickness and low morale throughout the office.
I am investigating ways to improve this with particular interest in Peer Support Networks and Employee Assistance Programs as I believe it is the lack of both physical and emotional support that has resulted in this decline.
Has anyone had any experience of setting this type of service up for staff and if so what are the pitfalls and benefits?
Also have you experienced any other useful ways to relieve stress and boost morale that I could consider?

Many thanks

Kerry Bellamy