James is Director of UK Operations at Top Employers Institute, a global certifier of excellence in employee conditions and HR practices. He oversees the management and delivery of the UK certification cycle alongside his team, based in St Albans.

“Companies who build a solid foundation on top of great HR practices help pave the way to deliver positive business results, and an engaged, fulfilled workforce. Our objective Certification gives companies the means to continually, pro-actively improve their employee experience and HR environment.”