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I'm Co-founder CEO of Yapster, which is a mobile messaging app designed to bring the benefits of fast, open communication to staff who rarely, if ever, have access to a desktop computer (especially those in front line service roles). Unlike WhatsApp and other free-to-use platforms, Yapster is under the full control of our customers and allows colleagues to interact in a secure, closed environment.
My job is to focus on building great work cultures. I regularly visit customer sites, ensure the smooth running of Yapster’s operations and write about the latest industry developments for our blog and other media.
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How to build a coaching culture
Part one: Coaching for success
Part two: What’s the story?
Part three: Coaching as a ritual
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