Jacqueline is a certified Emotional Intelligence Coach (CEIC) and Leadership Consultant and, has worked within the National Healthcare Service for over 10 years; in two of the largest merged healthcare organisations in UK and Europe.  With thirty years’ experience working within the human resource development arena has been paramount whilst working with management and staff during organisational changes; establishing and enabling them to be emotionally intelligent during mergers and organisational changes.  From 2006 – 2010 she was the Leadership Development Consultant pre and post merge of Imperial College Healthcare NHS Trust (circa 10,000 staff) and, from 2010 – 2015 she was Education Academy Training Manager pre and post merge of Barts Health NHS Trust (circa 15,000 staff).  She is now chair of the Society of Emotional Intelligence, UK Chapter and an independent consultant working on various coaching assignments, women’s empowerment programmes, personal and leadership development projects across a range of sectors and in the community.