You know, the amount of times I hear organisational managers say that they have banned social media in the workplace still astounds me. I know there are various reasons for it; the main argument usually is about productivity and how badly it is affected if managers and organisations let their staff use Facebook or Twitter during the course of their business day.
I think productivity is one of those innate blessings. Either you are or you aren’t – and any number of “tools” or applications available will make no difference to the most productive of your staff. Of course it will have an impact on the least productive of your staff, but they don’t need Social Media to distract them from their work, any old thing will do!
It’s important that we debunk the myth about the use of Social Media in the workplace and how it can affect productivity. As a HR and Business Manager, I have seen productivity in all its forms. I have had many staff who would use any opportunity or any excuse to be unproductive. It is our jobs as people managers to “manage” this behaviour; recognise it and call it for what it is. Stopping the use of Social Media within the workplace can send a message that you may not be keen to listen to your staff, or keen to hear what conversations are going on around your business. It can also indicate that you don’t trust them to be productive, and probably means that you, as manager and leader don’t understand Social Media (which of course may very well be true!)
It is far too easy to assume the worst of someone and punish those for the sins of the lazy, but most people want to do a good job; most people want to be responsible and make a good impression. Like anything, the introduction of social media into the business could be done by a trial, or could be done with some fun, so that everyone can learn at once, or at least at the same time.
Great research has been done on the positive affect of fun in the workplace, you only need look as far as Google to see how they are revered as an appealing place to work. Why not make the introduction of Social Media a fun project and assign tasks to people to create the accounts, write content, take photos and generally allow their creativity to influence they way you do business.
I am sure as a manager of people, you know who the un-productive members of your staff are already, why not use them as leaders in a project to devise the guidelines of how you manage your Social Media policy in the workplace?
So, are your staff un-productive already? If they are, then take the opportunity to have a conversation with them about that, set some standards on what you expect if you haven’t already and start measuring them. Once you decide that the organisation would like to be part of this unavoidable Social Media wave, then the unproductive ones will already have a clear message that what they are doing is being watched. It isn’t Social Media that you need to be wary of, it is your people; how they contribute, how they are measured and then how they can positively influence the communication within your organisation. People really are creative and when given the opportunity, will give you all the answers and ideas you want.