Comparing stand-alone vs integrated systems…
Gin and tonic, coffee and cream, wine and cheese… all famous duos that many agree simply belong together.
And there are many within the business community who also believe that ‘HR’ and ‘Payroll’ belong in this same list of perfect pairings.
In fact, it is often suggested that when choosing a new software solution, a single-platform integrated HR and payroll system is the only way to go, but in reality, this isn’t always a simple decision.
Integrated systems are increasing in popularity, with vendors such as Workday, MHR and CoreHR investing considerably into fully-integrated solutions that are designed to make the HR role easier.
However, depending on your business needs, stand-alone systems (or what we refer to as the ‘best of breed’ approach) focusing solely on HR or payroll can be just as effective, and it’s our job to help our clients decide what’s right for them.
What’s right for my business: integrated or stand-alone?
Each choice comes with its own set of pros and cons and before any decision is made, we always recommend that clients consider the specific needs of their business and how their chosen system will ‘fit’ with any ongoing HR, IT and business development plans.
To help give you a head start, here is an overview of the key strengths of both types of systems:
Integrated HR systems
Integrated HR and payroll solutions are becoming more accessible thanks to the move to the cloud, with Tier 1 vendors such as Workday/Successfactors/Oracle and Tier 2s, such as CoreHR and iTrent, all developing in this area.
As we move into a post-GDPR society, we may also start to see more demand for integrated systems that make it easier to correctly manage employee data, particularly as this involves dealing with just one third party vendor as opposed to multiple.
A hugely important benefit of integrated systems is the ability to do cross functional reporting and analysis as opposed to trying to merge two data sets together (which would generally involve assistance from the IT department) or having to pull the data into a separate data warehouse to analyse.
With a combined system too, data input is considerably more secure and you can be confident that any confidential data will be automatically fed through your HR and payroll systems. This not only prevents issues surrounding duplicated data, but will also improve accuracy and reduce the risk of human error.
Recent client conversations have shown that organisations are keen to implement an integrated system as they believe them to be more time efficient and practical.
There is certainly merit in this thought-process; after all dealing with a single system means less training for both HR staff and employees. It also reduces the number and complexity of system integrations (which also need to be maintained), and can dramatically increase transaction efficiency as data will only need to be keyed in once.
From a practicality point of view, an integrated system also benefits from a consistent user experience for employees. When logging in to both the HR and payroll modules to view payslips for example, or when accessing a mobile app, there is just one set of login details to remember.
Core HR suggest however that the desire for integrated systems isn’t simply due to practicality, it’s also about enabling HR professionals to spend less time on admin, and more time on the ‘people side’ of human resources:
“HR, recruitment, and talent management are all directly linked with payroll. Using one solution to master them all will help streamline your processes, increase efficiency, and give you more time to focus on what’s really important – your people”
As the role of HR continues to evolve, this is certainly a benefit that shouldn’t underestimated.
Stand-alone HR and payroll systems
Traditionally, stand-alone HR and payroll systems have been the preferred choice for companies looking to upgrade their software.
CascadeHR suggest that this is because:
“Historically, it has been commonplace for the two to exist as separate entities, with HR focusing on the full spectrum of employee-related processes and payroll centring upon monetary tasks.”
Often however, businesses are surprised to learn that, through improvements in integration functionality and methods, stand-alone systems and their individual components can be integrated to work together effectively – giving much the same results as integrated options.
And in our experience, compared to many best of breed approaches, the modules in an integrated solution can often be less than optimal; so it’s wise not to dismiss stand-alone systems without doing the research.
A key benefit of using a stand-alone system is the relative ease in which businesses can change configuration if a business process has changed. Other than impacts on any reports and integrations, changes to stand alone systems needs less planning.
Stand-alone systems also offer businesses more control over their HR technology contracts. If or when difficulties arise, it is possible to move to a completely new piece of software without causing too much disruption – something that can’t be said of integrated systems.
However, it should also be noted that multiple stand-alone systems may require greater maintenance throughout the year.
Each individual system will require regular system upgrades which, if not synced together, will require careful management to ensure that they take place in a timely fashion – after all, the last thing you want is for an HR system update to take place during a payroll run.
When it comes to the selection process itself, stand alone systems can be much more straightforward. As you will know, the needs of a payroll team (transactional) can be very different to the needs of an HR team (transformational), making the selection of integrated solutions that will work for both areas, much harder.
A selection process led by Payroll for example, can inadvertently impact upon the overall usability user experience as chosen systems are often built with a ‘payroll-first’ rather than ‘user-first’ approach.
Independent guidance on integrated vs stand-alone HR systems
With so many options available in the market place, researching different HR and payroll systems can be daunting for even the most experienced HR managers.
Technology is continuing to evolve and develop, and new modules are added to existing systems all the time.
At Silver Cloud HR, we offer a whole-of-market view so you can be sure that any advice is truly independent, and that any recommendations we make have the needs of your business in mind!