How to navigate toxic behaviours during conflict

Consider this scenario. You’re negotiating a starting salary with a potential new employee, Jim. You tell him for the second time that despite his experience and background, you aren’t authorized go above the salary range set for his position. Jim begins to raise his voice, points his finger, and interrupts you as you try to […]
“I believe we need to be ensuring learning is practical and real for those in the workplace.”

We’re always curious to hear how our members and contributors tackle the challenges that the ever-changing world of L&D throws at them. We’ve got a wealth of experience and knowledge across the site, and what better way to showcase the diversity of our community than to get them to walk us through an average day? Want […]
Are your employees surviving or thriving at work?

Would you consider your employees to be in good mental health? It is, perhaps, a simple question to ask and answer. My employees come in, they smile, they get their work done, and they go home. Simple. But consider this: would it surprise you to learn that only 13% of people report living with high […]
The myth of empowerment: how to give your direct reports real ownership over their work

There are several factors that prevent managers from taking a stronger hand in leading their people to success. One of those is the Myth of Empowerment: that the way to empower people is to leave them alone and let them manage themselves. This is false empowerment, and probably the number one myth in the workplace. […]
Tie real consequences to performance to create empowerment and accountability

In order to empower your direct reports and make accountability work, it’s not enough to chant the slogan around the office and hope people get it. First, accountability works only as a management tool if the employee knows in advance that she will have to answer for her actions. IF you tell an employee that […]
Employee accountability: it means nothing without clear expectations

Remember that the first and most important element in creating real accountability is spelling out expectations up front in clear terms. If you are the boss, your number one responsibility is to make absolutely sure that every person you manage understands exactly what he is expected to do and exactly how he is expected to […]
Workers care more about others during organisational change

There’s so much rich insight coming out of the academic sector that HR professionals need to know. At Academics’ Corner we feature the best HR researchers that tell you what they’ve found and what you need to do differently on the back of the research. Get connected to the academic sector through Academics’ Corner and make sure […]
What you can do about the workplace gender gap

For a long time, many people saw workplace diversity as little more than a box-ticking exercise, or simply a banner for companies to wave. Thankfully, these attitudes are disappearing and now workplace diversity is increasingly being recognised for what it is: crucial for business success. In recent years, HR departments have made huge and tangible […]
Falling into an HR hole? What potential pitfalls are ahead for HR.

The latest CIPD HR Outlook [PDF] has found that the top three current and future priorities for the profession are cost management, talent management, and the increasing agility or flexibility of their organisation. These top three priorities should come as no surprise – they are perennial to the HR Industry. In fact, talent management is taking […]
How a bad night’s sleep can disrupt the workplace

Do you feel grumpy, short-tempered, or prone to irrational behaviour after a bad night’s sleep or are you one of those who can quell your emotions and be ‘as nice as pie’ when you’re tired out? Sleep is a challenge for most of us, and to get a good night’s rest can have a significant […]
The secrets of simple graphics

Because graphics are concerned with hand drawn images style and quality vary hugely amongst presenters, facilitators and others who use graphics in their work. Much like the way handwriting is a unique insight into someone’s personality, their humanity, hand drawn graphics offer us a similar observation. No two persons’ drawings are quite the same. It […]
The promises and pitfalls of hand drawn graphics

Hand drawn graphics are simple images accompanied by text. The terms sketchnoting, graphic facilitation, visual thinking and visual communication all relate to hand drawn graphics. Organisations can make use of hand drawn graphics in many areas. For example, a simple one page graphic can be used to explain a complex process; graphic facilitation can be […]
HR and the bigger world picture: how can it make an impact?

We live in extraordinary times – the political landscape is coping with post-truth propaganda and organisations are grappling with an unprecedented rate of change and disruption. I believe that the enterprises that will not only survive but outperform in the future will be the ones that amplify the power of their people. As HR professionals, we […]
HR, up your impact: what gets measured gets done

Once we are clear on the strategic goals and focus areas for HR, we need define our targets and how we measure our progress. Through this we are influencing what gets done, so we need to get it right. Otherwise, we divert resources and investment to potentially damaging number chasing. In the first article of the series, […]
HR, up your impact: what happens when reality bites?

“Plans are nothing; planning is everything” said Dwight D. Eisenhower. It’s one thing to come up with some goals and to have ways of measuring performance. What is vital is that we adapt when there are inevitable deviations from the plan – there may be opportunities to capitalise on and challenges to address. In this third article of this series, […]
Transaction cycles: a simpler future for an effective HR function?

In large organisations, HR can be an unknown world for employees. In their view it should be quite simplistic. It pays them, hires new employees for them and helps develop them. These apparently straight forward requests, however, come with complex and lengthy processes spread across multiple, unseen and sometimes seemingly unconnected teams. Isn’t it time we […]
Four ways for HR to become a force for innovation

HR is increasingly being challenged to help with generating greater innovation. Our responses typically have been to tackle the usual suspects. We invest in innovation training. We include “the ability to innovate” in our leadership promotion criteria. We adapt our psychometric assessments to try and spot the innovators. Unfortunately, these interventions rarely create truly innovative […]
Book review: Will it make the boat go faster?

HRZone has a range of books available for review. If you would like to receive one of our business books, free of charge, please contact the editor on editor at hrzone dot com and we can send you a list of what’s available. In return, we ask for a 400-700 word review of the book, […]
British resilience demands… resilient Britons

How resilient are you? A friend of mine was asked this question in an interview recently. It is a difficult one to answer and – put on the spot – we would all answer that resilience is, of course, one of our biggest assets. But is it? For all of us? Right now, it needs […]
A new wave of AI and what it means for recruitment

As many recruiters will tell you, finding the right person for a job can feel like looking for a needle in a haystack; it’s not uncommon for employers to receive hundreds of applications for an opening, only to find that most of the resumes don’t lead to a potential hire. The statistics are quite dismal: […]