“It was great to see the enthusiasm for adopting the new way we want to talk to customers”
Since 2008, Tesco Bank has been wholly owned by Tesco plc. 3,000 staff based in Edinburgh, Glasgow and Newcastle serve 7 million customer accounts. Tesco Bank’s aim is to be the financial services provider of choice for Tesco shoppers by giving them great service and good value while rewarding their loyalty for shopping at Tesco. […]
“Eliminating the part of the labor force that will do dull, dirty, and dangerous work will not create sustainable jobs for others.”
Katherine Jones is Partner and Director of Talent Research at Mercer. She was previously VP, Human Capital Management Technology Research at Bersin by Deloitte. Katherine will be speaking at HR Tech World in London on March 21st and 22nd this year. Get your tickets here! Jamie Lawrence, Editor, HRZone: It feels like diversity and inclusion are […]
Round-up: 7 popular articles from our mental health month
Our mental health focus looks at mental health with a spotlight from very different angles! Here are seven articles we’ve run and why they’re an essential read if you’re looking to take action on mental health in your organisation. 1. Why tackling absenteeism could hike presenteeism Sickness monitoring, raising awareness of sickness policies and techniques […]
HR analytics – the most important thing? Get started
Organisations that build their HR analytics strategy well start with two questions: what are our business objectives and how can we use analytics to optimise the effect of our people practices on attaining these objectives? A new study shows that most organisations don’t focus enough on HR analytics to make it successful, with over two […]
Presenteeism in academics: a shift to the twilight zone
This article looks and when and why academics in the UK work while they’re ill and the systemic factors at play. It pulls together a concept called the ‘twilight zone’ of work and looks at the effects of presenteeism on academics. It was written by Gail Kinman, Professor of Occupational Health Psychology at the University of […]
Presenteeism in prison officers: a case study in pressure
This article looks at the degree of presenteeism in UK prison officers and the reasons prison officers give for working while sick. It also looks at the impact of presenteeism on UK prisons. It was written by Gail Kinman, Professor of Occupational Health Psychology at the University of Bedfordshire, Andrew Clements, a lecturer in organisational psychology […]
Tackling absenteeism could increase presenteeism: what can be done?
This article looks at why techniques for reducing absenteeism can encourage presenteeism. Organisations need to focus on reducing the punitive parts of absenteeism policies if they want positive action on presenteeism. It was written by Andrew Clements, a lecturer in organisational psychology at the University of Bedfordshire, Gail Kinman, Professor of Occupational Health Psychology at the […]
5 steps to support mental wellbeing in the workplace
I am David Brudö, CEO and Co-Founder of personal development and mental wellbeing app Remente. I first started my own business in e-commerce a few years ago, but as much joy as you get from running your own business, it can be stressful and demanding My work was all-consuming and I wasn’t prepared for the […]
A personal story of reaching breaking at work
David Brudö is co-founder of mental health app Remente. Having spent almost my whole professional career as an entrepreneur in a high work pace environment – where the only certainty is that you don’t know what tomorrow holds – I felt that at one point something started to really feel wrong. I began lacking motivation […]
Internal comms: lessons from the ad industry
Muse is a new online service from Woodreed designed to solve the business challenges HR, engagement and internal communications professionals tell us they face. Accessed online via PC, mobile or tablet, it’s a combination of three services designed to improve the quality and effectiveness of internal communication. Click here to find out more. Would you let your […]
How to hang onto female talent – the problem of the ‘pinched middle’
For over 100 years International Women’s Day has celebrated the social, economic, cultural and political achievements of women, but today has also been used as a call to action for accelerating gender parity in the workplace, across all industry sectors, throughout the world. Like many other industries, management consultancies are struggling to retain women and […]
The myth of the male versus female brain
On International Women’s Day it seemed fitting to share some new science on the male and female brain. There is a common belief that men and women have different brains but a recent meta-analysis is calling this belief into question. A meta-analysis is a statistical approach for combining the results of multiple studies, in this […]
“The wellbeing field is so fast changing that there is always something new & interesting to discuss.”
We're always curious to hear how our members and contributors tackle the challenges that the ever-changing world of HR throws at them. We've got a wealth of experience and knowledge across the site, and what better way to showcase the diversity of our community than to get them to walk us throw an average day? […]
How an effective EAP can help you anytime, anywhere
One in four adults in the UK are diagnosed with at least one mental health problem each year. This statistic may be surprising, but it has caused organisations to care more about mental health in the workplace. With stress levels rising amongst UK workers, organisations have a responsibility to look after their staff and this is where […]
Three examples of organisational failure to give up the illusion of control
Just like every year on Christmas Eve, a portly, white-bearded and red-garmented man delivered gifts to all the good children in the world, with only the help of some reindeer and a few elves. Even if the reindeer could actually fly and if you corrected for all the different time zones, admittedly, it sounds incredible. […]
Control in times of uncertainty: how can you combat change fatigue?
Organisations are under increasing pressure to be more agile, competitive and customer focused, and a key role of HR is to support them through the process of change. Although change is essential, there is evidence that around 70% of all organisational change initiatives fail. In many cases, failure is exacerbated by employees’ mistrust of changes […]
What makes the Japanese railways so efficient?
It was a Sunday night at a quiet and emptying train station, close to the end of shifts. I was met by a man in an immaculate uniform and as sharp-looking as he would have been at 9am on a Monday morning. He was taking the trouble of speaking with the occasional passengers as they […]
Can you disconnect from the workplace in 2017?
It’s the first part of the new year, a time of fresh promises to improve wellbeing – leave the office on time, spend more quality time with the family and not get so stressed. However, does your boss continue to email you 24/7? Do you find it tricky to ignore work emails out of hours? Do […]
Is it game over for psychometric questionnaires?
It’s widely accepted that the value of the video games market overtook that of Hollywood more than a decade ago and more people now play games than don’t. Games immerse the player in a virtual world where they must make decisions and trade-offs and deal with other people to get the job done – and […]
Are your employees seen but not heard?
The nature and scope of employee voice is becoming increasingly complex, with drivers such as technology, new employment models and workforce diversity fundamentally changing the way we work. But are organisations flexing to accommodate these shifts in the way we express our voice in the workplace? This article was co-authored by Louisa Baczor (Research Associate) and […]