The art of visual cues in video interviewing

“The older I get the less I listen to what people say and the more I look at what they do”. — ANDREW CARNEGIE The vast majority of feedback in organisations is conducted in writing, and yet we as humans are primarily visual communicators. In everyday conversation our minds rely on facial expression, gestures and […]
The relationship between HR and IT is driving process improvement at a global children’s NGO

We recently interviewed Mark Banbury, Global CIO at Plan International, on how the NGO is using HR technology to save children’s lives. Here Mark tells us more about how the IT and HR departments are working to maintain and leverage the cloud HR technology that now adds value across Plan. For Mark, creating greater connection […]
Five ways to improve workplace wellbeing

Find out more ways to improve your workplace wellbeing with The Ultimate Wellbeing Toolkit – a practical learning hub brought to you by financial protection specialists Unum, designed to equip HR professionals with the skills and knowledge they need to show employees that they are valued. Promoting wellbeing in the workplace benefits both employers and employees. A healthy […]
Creating physiological and emotional coherence is one of the biggest challenges of our time

Dr Alan Watkins is an ex-physician dedicated to transforming business and society by vertically developing business leaders. Vertical development is, according to the Global Leadership Foundation, “building our ability to distinguish and let go of our own limited thinking and perceptions.” Alan’s book, Coherence, is a how-to guide. Vertical development is a relatively new term for HR. […]
Easing the strain with joined-up strategic workforce planning

Today’s businesses have more means of communication available to them than ever before. Yet, when it comes to delivering service excellence, a lack of visibility and interaction within the enterprise can end up limiting performance and leave front-line managers struggling to cope, culminating in a negative impact on customer service overall. Invariably, most large organisations […]
Is EI or IQ more important than the other when it comes to rising up the management ladder?

Creativedge Learning & Development is pleased to offering you the chance to win one exclusive Silver License for any one of its 120, 90-minute bite-size training sessions, used by some of the world’s best-known companies and leading brands. Send a simple email to editor@hrzone.com ASAP to be entered into the draw to win this prize, […]
Using HR technology to stop children dying
The Ebola crisis has caused massive mobilisation of resources around the globe – from an infrastructural point of view, that’s been felt by Mark Banbury, Global CIO at Plan International, the worldwide NGO that invented child sponsorship over 70 years ago. We talk to Mark about how HR technology is helping Plan respond faster, harder […]
Six tips for business leaders to show staff they’re cared for

Learn more ways to improve your workplace wellbeing with The Ultimate Wellbeing Toolkit – a practical learning hub brought to you by financial protection specialists Unum, designed to equip HR professionals with the skills and knowledge they need to show employees that they are valued. You can also find out more information about the Institute […]
Think beyond the payslip: improve business results with strategic workforce management

If you ask ten people to define workforce management, you will likely receive ten different answers. Yet, the functions that comprise workforce management are well known, such as: time tracking, absence management, scheduling and labour law compliance. So why is there widespread ambiguity around the term “workforce management”? Perhaps because the benefits of strategic workforce […]
Is Google hiding the dubious past of your job candidates?

Earlier this year, the European Court of Justice (‘ECJ’), the EU’s highest court, ruled that EU citizens have the right to ask search engines to remove links with certain information about them. Such requests may be made when the information is considered to be inaccurate, inadequate, irrelevant or excessive for the purpose of data processing. […]
Why assess your next CEO?

The chief executive is arguably your company’s most important hire. The person appointed is tasked with setting vision and strategy, building and maintaining teams, taking big decisions and ensuring they’re delivered on. They’re required to energise the organisation by setting the right tone of behaviour, maintain focus when all around may be losing theirs and […]
Good management to successfully plan yearly appraisals

The article title might, perhaps, give away all-too frequent problems in HR. Let’s try starting with a question: is (good) performance something that is managed, or something that is led? I would strongly argue the latter – good or great performance is not something that comes from being firmly in control as much as it […]
“The HR technology world is on fire right now.”

Josh Bersin, founder of Bersin by Deloitte, gives us his insight into what’s hot in the world of HR technology. On disruption in the HR technology industry: “The HR technology world is on fire right now because the cloud is pretty much there and it’s easy for people to develop on it. So HR systems […]
“The pursuit of excellence is relentless,” says former Red Arrows commanding officer

Jas Hawker is a former leader of the RAF Red Arrows display team and now consults with a wide range of corporate, public sector and professional sports clients. In the past he has held high-level appointments with the Ministry of Defence and has been deployed to Afghanistan as a Senior Air Adviser. He has led the […]
A radical new model for gender equality

In my recently published book, Tolerance of Uncertainty, I focused on the impact of both certainty and uncertainty in our lives. Morality is obviously relevant; to what extent are our morals certain? A prime example is the subjugation of women. The anthropological evidence suggests that in early human societies, usually referred to as “hunter-gatherers”, men […]
Putting authenticity back in the hands of HR

Authenticity is seldom thought of as a major driver of organisational performance, a source of innovation or productivity. In fact, we may not think of authenticity at all. But we’d like to suggest that over the coming years authenticity will be understood as a key variable that separates successful from failing organisations, happy from disengaged […]
How to align talent management with business strategies

A business’ future plans provide the greatest indication of what talent is needed to deliver success. Many organisations focus on developing the next generation of leaders, however, cultivating a diverse pool of talent for the next leaders to lead is just as vital to future business success. Unfortunately, this complex strand of organisational development presents […]
How and why understanding “quarkiness” could help your HR team

What keeps HR people awake at night? Here are a few thoughts that keep me awake. Maybe you share some of them: We are emerging from the worst, and most scandal-ridden recession of the modern age, with the reputation of leadership brought close to the gutter. A recent Gallup poll concluded that 82% of managers […]
How to attract graduates – according to graduates

There seems to be an endless supply of graduates applying in their hundreds for the same job opportunities. Shouldn’t this imply that the employer can have their pick of the very best? In reality many employers are struggling to engage this demographic. Indeed, googling the term ‘graduate jobs’ will return around 139 million results, including […]
Which famous leader is your boss most like?

Bosses and managers come in all kinds of guises, which affects our experiences with them and the nature of our work life. Some are fair, some are tyrants and some are push-overs, so we learn to handle them in different ways. This has been the case throughout history, and you can guarantee that in every […]