COA Solutions Signs-up to Major New Green IT Initiative

COA Solutions has signed up to BASDA’s Green Charter, committing to reduce its carbon footprint and enhance software solutions to help businesses become more carbon efficient. The initiative demonstrates the IT software industry’s role in supporting organizations toward a low-carbon economy.
People performance dynamics: How to make the intangible tangible

Apply systems thinking to understand how people management drives business performance. Rather than relying on fragmented data and anecdotes, organizations can identify lead indicators—the specific HR practices that create employee engagement and commitment, leading to measurable business outcomes.
Top tips on being an employer of choice

Learn key strategies to become an employer of choice, including career progression, honest communication, corporate social responsibility, staff engagement, and health and wellbeing initiatives that retain talent and attract quality candidates.
Christmas on a budget: The office party

Don’t play Scrooge this year and cancel the Christmas party just because funds are tight. In the current economic climate, it is crucial to ensure staff feel valued and are motivated, says Penny de Valk. At a time of financial uncertainty, managers may be considering cancelling their office or team Christmas party. However, this year […]
Profile: SSA winner – SuccessFactors

SuccessFactors won the Software Satisfaction Awards in talent management by prioritizing customer value and satisfaction. The company focuses on workforce performance optimization, helping businesses align employees with strategy, retain top performers, and implement pay-for-performance models through SaaS solutions.
Ask the expert: Depression and self-certification of absence

An employee on three days of self-certified stress and depression refuses medical documentation. Employers should note that medical certificates typically aren’t required for absences under seven days, and forcing the issue could worsen workplace tensions without legal advantage.
Forestry Commission Tracks Carbon Emissions with COA Solutions System

The Forestry Commission uses COA Solutions’ Employee Expense Management system to track and measure carbon emissions from staff travel, helping the government department comply with climate change legislation. The system captures emissions data from personal vehicles, taxis, buses, trains, and flights on a journey-by-journey basis, enabling targeted greenhouse gas reduction efforts.
A week in HR: ‘Tis the season to be stressed

Royal Mail delivery workers face pressure over unrealistic delivery targets amid Post Office software system changes, raising employment law concerns. Meanwhile, retail and hospitality staff experience heightened Christmas stress, with work-related pressure causing significant productivity losses across sectors.
360 feedback in 3rd person?

Most 360 feedback reports use third-person language when recipients should read them, creating distance from the feedback. This common practice may soften criticism but feels impersonal when employees read assessments about themselves from colleagues they know well.
HR predictions 2009: Exclusive insight into the year ahead

HR experts predict 2009 will bring significant changes to the profession, with departments focusing on redundancy management, cost control, and core business objectives amid economic uncertainty. HR teams will become leaner and more targeted, moving away from recruitment-focused strategies toward handling restructuring and supporting employee wellbeing.
HR tip: Dealing with a poor performer

Address poor performance by first discussing performance gaps with the employee. Determine whether they lack capability or motivation, then follow appropriate steps: provide support and redeployment for capability issues, or apply disciplinary procedures for motivation problems.
Generating the magic: Putting the creativity back in business

During economic downturns, employees often prioritize job security over innovation, causing companies to lose their competitive edge. Learn how managers can foster creativity and encourage genuine innovative thinking through effective brainstorming strategies and workplace practices.
Colborn’s Corner: Managing redundancies

Redundancy announcements often affect not just those losing jobs, but surviving employees too. HR teams must address the needs of affected staff, remaining employees, and external stakeholders while managing survivors’ guilt and demonstrating fair treatment throughout the process.
Employee engagement… with what?

Chris Rodgers questions what we actually mean by the term ’employee engagement’ and suggests that the practice of engagement is getting ever more removed from reality. Raising ’employee engagement’ has become one of the taken-for-granted objectives of modern management practice – fuelled largely by the ready availability of a multitude of questionnaires, surveys and models […]
Age discrimination: Mandatory retirement

UK employment law prohibits age discrimination in hiring and the workplace under the Employment Equality (Age) Regulations 2006. However, the regulations permit a default retirement age of 65, which has been challenged in court as potentially unlawful. A landmark legal decision was expected to clarify whether mandatory retirement provisions comply with anti-discrimination protections.
Ask the expert: Credit checks

Employers can carry out credit checks on employees, but they need to obtain consent first. This is particularly important for roles governed by FSA requirements. Expert legal advisors explain the process and implications for both employers and staff.
Ten tips for delivering bad news well

Learn how to deliver redundancy news with empathy and professionalism. These ten tips help managers communicate job losses effectively, manage emotional reactions, and support affected employees through careful preparation, clear messaging, and appropriate follow-up procedures.
Legislation update: Right to time off for family emergencies

The Employment Appeal Tribunal ruled that employees can take reasonable time off for unexpected disruptions to dependent care arrangements, even when advance notice is given. The decision broadens protections beyond immediate emergencies, requiring employers to assess necessity based on individual circumstances rather than strict timing rules.
When planning your career…choose your boss

Career planning requires three key steps: identifying your direction, acknowledging personal constraints, and evaluating how your next assignment advances your goals. However, the most critical factor in career success is choosing your boss—great managers empower you, provide learning opportunities, and genuinely care about your development.
A week in HR: Wrapping up the ‘bad’ news for staff

The TUC is calling for the national minimum wage to rise from £5.73 to over £6.10 per hour, a 6.4% increase. The government has announced a £10 million apprenticeship funding boost and new rights for employees to request training time off.