Voice from the workplace: HR – who are they and what do they do?

This is the second article in a series looking at problems experienced by an employee working for a government organisation and how HR can help to put it right. In this instalment, Jim Fischer discusses what should be done when HR does not have enough of a presence within their organisation. Introduction by John PopeIn […]
Tea and gossip drain productivity

A second survey in as many days has suggested that valuable time is being wasted in the office, with workers spending over an hour a day having tea and chatting with friends.Recruitment consultants Office Angels says that workers in the UK lose 16.5 million hours every day – the equivalent of a whopping £193 million […]
CIPD slams immigration quota proposal

The Chartered Institute of Personnel and Development (CIPD) says that restrictions on the movement of non-EU labour will leave employers struggling to find staff.Political debate centres on a points-based system or absolute quota to restrict non-EU immigration. John Philpott, chief economist at the CIPD, remains doubtful that such a system can avoid damaging employers. Philpott […]
Positive discrimination: The exception to the rule

“A majority of people, including many HR professionals and equal opportunities officers, simply do not appreciate that positive discrimination in favour of disabled people is lawful,” says Paul Archer, head of employment law at Lemon & Co Solicitors. Somewhat ironically, it would be perfectly lawful to positively discriminate in favour of disadvantaged groups (for example […]
Ask the expert: Dismissal while on probation

How do you dismiss an employee who is on probation, and on sick leave, but has been absent for several days without informing anyone, and is generally not up to the job? Esther Smith, partner at Thomas Eggar, and Martin Brewer, partner and employment law specialist at Mills & Reeve, advise. The question:We have a […]
Payroll lucky dip affects 15 million

Shocking findings reveal that over half of the UK’s workforce has been affected by a payroll error with one in five admitting they wouldn’t even notice the mistake.According to number crunching research by ADP Employer Services and YouGov, 11 per cent do not regularly check their payslips whilst three quarters admit they don’t even understand […]
Competition to find Britain’s best business speakers

The College of Public Speaking is launching a competition to find the UK’s top corporate orators, to encourage communication excellence in the business world.Speakers will be expected to demonstrate skills in terms of gestures, speech construction, speaking with conviction, use of voice, vocabulary and word pictures, humour and audience rapport. The college also stipulates that […]
Bosses confess cultural mismanagement

Businesses have confessed to making the wrong choices in building company culture, admitting that activities deemed important are not being carried out effectively.Penna, the human capital management consultancy, quizzed a sample of HR directors to find that 94 per cent feel their culture is distinct, with 64 per cent agreeing that this is a factor […]
Going green begins at home not work, firms confess

Although the vast majority of UK company directors are making efforts to reduce their carbon footprint at home, most are not applying the same principles to the environmental impact of their business, new research reveals.Despite the publicity surrounding businesses’ role in combating climate change, the study by Citrix Online showed that while 93 per cent […]
Cash versus non-cash rewards

Which approach is best in your organisation – a pay-based or gift-based reward system? Mike Morgan, MD of Peoplevalue, champions the case for a non-cash rewards scheme due to its "psychological and motivational value". Is it possible for an employee to demonstrate pride and achievement with a pay-based reward? Have you ever seen money displayed […]
TUC makes fresh call for October holiday

The Trades Union Congress (TUC) is renewing its campaign for an additional bank holiday in October.Together with a number of volunteering groups, the TUC suggests the extra holiday would encourage workers to participate in community activities.TUC general secretary Brendan Barber said: “The UK has fewer bank holidays than nearly every other country in Europe, so […]
Commute to work reaches all time high

The number of commuters spending an hour or more travelling to work has increased dramatically over the last decade, fuelling new demands for flexible working.According to the Trades Union Congress (TUC) Londoners are faring particularly badly with over 1.3 million workers now travelling for longer than an hour each day. However, it’s not just those […]
Workers waste 40 minutes every day ‘social not-working’

Employees fritter away more than 40 minutes each day in non-work related activities including gossiping, emailing and texting friends, according to new research.This equates to more than 14 hours every month or around an average five and a half days of the working year.According to AXA, the research authors, it’s not just socialising that is […]
HR must help to design new diplomas

Learning and development and HR professionals need to play an active role in the development of new diplomas, the Chartered Institute of Personnel and Development (CIPD) has said.According to the CIPD, employers are “crying out” for work based diplomas, such as the proposed qualification in engineering – but will only embrace them if they’ve been […]
Crisis point: Dealing with compassionate leave

No firm wants to be seen as one which does not support its staff in times of crisis. On the other hand, long-term staff absences can be crippling. If one of your team loses a loved one, how should you handle it? Matt Henkes investigates. People under extreme stress can be highly volatile and unpredictable, […]
Is HR failing call centre workforces?

In the 90s, call centres were being described as 20th century workhouses. Ten years on, and the latest research shows that British call centres still have an average churn rate of 25 per cent. Rob Lewis considers whether HR is doing enough to rid the world of these dark satanic mills. As recently as 2005, […]
HR tip: Modest pay increase

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question:"An employee, along with several others, received only a modest pay increase this year because his section performed badly. He complained at the time but was given a clear and full explanation. Now, […]
Disability qualification launched

The first qualification in disability awareness has been launched to help employers comply with disability legislation.The level 1 ‘Award in Disability Awareness’, from awarding body Education Development International (EDI), was created due to requests from many organisations who were anxious to ensure they fully complied with current legislation.Until this point, no occupational standards for disability […]
Intuition as a business tool

HR consultant Jan Hills discusses how HR business partners are now in the perfect position to develop and use their intuition when making complex and strategic decisions. Many people may feel that intuition has little or no place in business, that decisions should be made on cold hard fact rather than on trusting your gut. […]
Getting the most out of recruitment technology

Nicholas Thomson, solutions development director at Ceridian, presents his top 10 tips for getting the most out of your recruitment technology. Recruitment is the lifeblood of any organisation, providing either raw or established talent that will ultimately be responsible for driving business performance. An effective recruitment strategy is therefore firstly about implementing an attraction policy, […]