Diversity at work: the business case for an inclusive culture

Exclusion can seriously damage your business, which is why inclusion needs to be a consistent and deliberate part of your HR strategy. Head Heart + Brian recently conducted research with companies about their diversity and inclusion initiatives to learn how these successful ‘lighthouse’ organisations are moving the dial on creating an inclusive culture, with particular […]
Crying at work: new research reveals insight

There’s so much rich insight coming out of the academic sector that HR professionals need to know. At Academics’ Corner we feature the best HR researchers that tell you what they’ve found and what you need to do differently on the back of the research. Get connected to the academic sector through Academics’ Corner and […]
Employee behaviour: the real secret behind engagement

Employers are ramping up the range of benefits on offer to employees in a mad scramble to find that elusive engagement silver bullet. As Facebook announces its latest offering, up to £15,000 for female employees to freeze their eggs, we’ve surely reached peak perk – and the moment to say, enough! A recent global report […]
Anti-bullying week 2017: stopping the timer on workplace bullying

What constitutes workplace bullying? The most likely things that come to mind are threatening, abusive or patronising behaviours at work. Increasingly, these behaviours are reinforced by email or online work forums, and may even continue outside of work on social media sites. This all constitutes workplace bullying, but what is less spoken of is the workplace […]
How to decide when to make a technology decision and what level to invest in seven simple steps

Artificial intelligence, blockchain and other technologies poking their heads out of the ground are impacting HR departments across the globe. Technology companies are coming for your budgets, but how do you know which ones are going to help you do what you’ve got to do? What should you invest your time and money in? I […]
How to harness the power of critical thinking

While most business leaders are willing to acknowledge publicly that their staff are their most important asset and resource, as we know in practice it’s often something they pay lip service to, preferring instead the comfort of the boardroom, the bottom line and dealing with shareholders. That’s not to say that progress hasn’t been made […]
How being selfish, prejudiced and narrow-minded improves emotional intelligence

Combining thinking with feelings to make quality decisions and build authentic relationships underpins your emotional intelligence. And self-awareness is a key component of this. Beyond the obvious awareness of your strengths and liabilities (along with how they play out and the impact that they have) is an awareness of how your attitude can impact upon […]
“What are the top skills headteachers need to create a good culture?”

This question was answered by Andy Buck, a former geography teacher turned headteacher turned leadership expert who has written multiple leadership books and now works with senior headteachers across the UK to improve schools and the school system. Jamie Lawrence, Managing Editor, HRZone: What are the top skills headteachers need to create a good culture? Andy […]
Unconscious bias in action: four of the most common bias-related issues in people decisions

A while ago, I spoke to an investment banker who believed that he was far too clever to have unconscious biases. His argument was that he was so intelligent, everything passed through his conscious mind in order to get into his unconscious mind. He therefore believed it was impossible for him to have any unconscious […]
Is ‘fit’ the new bias?

We go out of our way to recruit candidates who suit the particular culture of our workplace. But is this another form of discrimination, and could it be holding your company back? You’ve probably heard these sorts of comments before: “They’re good, but I’m not sure they fit in with the team” or “They have […]
Six HR archetypes driving digital change

Virtually every conversation today about business growth and change points to technology, with few jobs left untouched by it. From General Electric to Lego, entire systems have been overhauled to make way for faster services. But where does this leave workers? Over the next five years, global banking giant ING predicts it will lay off […]
“I believe we need to be ensuring learning is practical and real for those in the workplace.”

We’re always curious to hear how our members and contributors tackle the challenges that the ever-changing world of L&D throws at them. We’ve got a wealth of experience and knowledge across the site, and what better way to showcase the diversity of our community than to get them to walk us through an average day? Want […]
Priming teams: to do it or not?

There’s so much rich insight coming out of the academic sector that HR professionals need to know. At Academics’ Corner we feature the best HR researchers that tell you what they’ve found and what you need to do differently on the back of the research. Get connected to the academic sector through Academics’ Corner and make sure […]
Millennials aren’t from Mars; employers aren’t from Venus

Justin Hughes is Managing Director of Mission Excellence, a consultancy which accelerates organisational effectiveness. Justin previously spent 12 years as an RAF fighter pilot and served for 3 years on the Red Arrows. He is a renowned speaker on performance and risk and the author of The Business of Excellence, published by Bloomsbury. He can be found on […]
How to transfer accountability when giving autonomy: Part 1

This is the first part of a two-part series from Joe Britto on transferring accountability when you give autonomy. Read part 2 here! Joe is an experienced global leadership consultant with a grounding in experiential learning, psychological coaching and a study of literary theory. I think it’s fair to say we all want our direct reports to grow in their […]
How to transfer accountability when giving autonomy: Part 2

This is the second part of a two-part series from Joe Britto on transferring accountability when you give autonomy. Read part 1 here! Joe is an experienced global leadership consultant with a grounding in experiential learning, psychological coaching and a study of literary theory. Welcome to part two on transferring accountability. As I said before, […]
Building the case for mindfulness in the workplace

In October 2016, the UK’s All-Parliamentary Group published a second report to build the case for mindfulness in the workplace. This article shares some of the reports key findings and anecdotes from case studies. But first, let’s explore what mindfulness is and why there’s such a growing trend in using mindfulness to improve wellbeing in […]
Getting employee engagement on your CEO’s agenda: Appeal to emotional triggers

This is part two in the series How to secure employee engagement on your CEO's agenda – make sure you've read Part one: Presenting your case before you carry on with this article. Employee engagement is far more than a hot topic: through extensive research, we have come to know a lot about the direct results of […]
“It was great to see the enthusiasm for adopting the new way we want to talk to customers”

Since 2008, Tesco Bank has been wholly owned by Tesco plc. 3,000 staff based in Edinburgh, Glasgow and Newcastle serve 7 million customer accounts. Tesco Bank’s aim is to be the financial services provider of choice for Tesco shoppers by giving them great service and good value while rewarding their loyalty for shopping at Tesco. […]
Rewriting wellbeing: A creative addition to your wellbeing strategy

The latest estimates from the HSE show that cases of work related stress have significantly increased by 224,000 since last year. The cause cited? workload tight deadlines poor management The statistics make grim reading. More than ever, creating the optimum conditions for wellbeing, an environment for employees to flourish rather than flounder, is a critical […]