Donald Trump’s emotional intelligence – let’s take a look…
Donald Trump is certainly a contentious figure. Increasingly I hear or read the perception that Mr Trump has low Emotional Intelligence (measured by EQ) yet, clearly, to be in the position he is, the man has ‘something’. I want to throw some light on this as it’s not quite as clear-cut as first seems. In […]
How Atlassian implemented a culture of innovation and continuous improvement
Dom Price is Head of R&D and Work Futurist at software company Atlassian. We caught up with him at HR Tech World Congress in Paris to find out how he has kept and nurtured Atlassian's culture of innovation despite significant growth. From the beginning, Dom was clear he wanted to maintain a company-wide culture of innovation, […]
Are you a punk or are you a Punk?
Blaire Palmer is CEO of That People Thing, a consultancy dedicated to inspiring leaders in fast-paced, ambitious businesses to drive change in their organisations in partnership with their people. Blaire has been described as a "secret weapon", a "business muse" and "that lady who does the leadership and team stuff". She is a regular guest expert […]
“Engagement is about what happens at the actionable step.”
At the recent Engage for Success conference, Dr John Neil, who led the management buyout of logistics and manufacturing company Unipart, said that engagement is about "what happens at the actionable step," highlighting the importance of measuring whether engagement has resulted in a genuine improvement to process or service. He added that growth and productivity […]
Breaking the mafia: what organisations can learn
There's so much rich insight coming out of the academic sector that HR professionals need to know. At Academics' Corner we feature the best HR researchers that tell you what they’ve found and what you need to do differently on the back of the research. Get connected to the academic sector through Academics’ Corner and […]
Coffee Break: Long hours, office trends and the stress of employee engagement
We've spent another week sifting through HR articles and blogs to find the best nuggets for you to read over your your morning coffee or afternoon break. Let us know what you think of the articles we#ve shared, or what you've enjoyed reading this week in the comments below. Future work – The future of work: it’s […]
Beer and dogs will only get you so far: how Hootsuite is attracting and retaining millennial talent
In less than 10 years, Hootsuite has seen rapid growth, generating over 14+ million users, with offices across the globe from London to Sydney. It has grown from 70 members of staff in 2012 to 1,000 in 2016. To sustain a successful business it’s therefore important for us to attract the right individual for our […]
How to use brand citizenship to improve customer engagement
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! In a social world, building a brand and cultivating loyalty is all about managing engagement. In other words, fostering meaningful connections that pull people towards products and services by offering […]
The steps we take to maintain an engaged workforce
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! As a fast-growing tech brand we’re always on the lookout for new talent to join our team. Once you get over the initial hurdle of recruiting people who […]
Tech has transformed the customer experience – it’s time it did the same for retail staff
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! The breadth and pace of modern retail innovation amazes me constantly. For example, my neighbour Jones, a sprightly 75 year old retiree living in East London, recently announced that he’s […]
Five minutes with Alexander Snelling, HR Director, Cath Kidston
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! We caught up with Alexander Snelling, HR Director at Cath Kidston, on the challenges and opportunities in the retail sector, and what Cath Kidston are doing to innovate their people […]
What your voice in the workplace says about you
In business we usually get things done by talking. But how well are you doing this? Kate Laws from people business Connor takes a look at why it’s important to assess your communication and influencing skills at work. When it comes to business, talk isn’t cheap. From the board room to the shop floor, the […]
Why employees resign: recognising disengagement, and what to do about it
Martin Baker is the Chief Executive of the Corporate eLearning Consortium. He’s recognised as being one of the top ten most influential people working in learning technologies in the UK. Here he shares an analysis from the Toolkit for Managers on the work of Leigh Branham – a key contributor to the debate on employee […]
“Our people are our principal asset and key to our success.”
This is an interview with Ken Gray, Director and Joanne Hellen, Business Administration Manager, at the Keil Centre, an organisation made up of chartered psychologists and ergonomists. The Keil Centre are the first organisation in Scotland to achieve Investors in People (IIP) Platinum status. We caught up with them to find out what they do that really […]
Adopting European Works Councils to give staff a greater voice
Instilling a culture of strong employee engagement is becoming increasingly important for businesses to retain talent and improve productivity. Andrew Bailey, elected UK representative to the Bilfinger European Works Council, looks at how adopting a European approach to industrial relations can help UK companies deliver greater transparency between senior management and the wider workforce without […]
How to boost a feedback culture based on praise
Knowing what your strengths are can be the first step in taking your career to the next level. Positive feedback is not just a compliment on a job well done; when analyzed correctly it can help you identify your strengths. Therefore, when peers share positive feedback with each other, the whole team benefits from the performance […]
Factors that influence employee engagement – your complete list
Factors that influence employee engagement are varied and very diverse. While there are some that depend on the prevailing culture within the organisation, there are also common threads for all individuals, and also individual factors that can significantly influence a person's relationship with colleagues and their organisation. Take a look through our list of factors […]
Personality in sport: British Olympians on and off the field
As the Olympic Games opening ceremony draws near, the world is immersing themselves in the details about the athletes that are representing their countries and latching on to their favourites. Scanning the competitor pool, it’s easy to see there are as many different individual personalities types represented in the games as there are countries. Looking […]
Make employee feedback more actionable and productive
Most organisations support their employee engagement programmes with an annual employee survey – using the resulting engagement scores to measure success. While this provides the ability to track engagement over time, and potentially benchmark against competitors, there’s now a drive to gather faster, more specific and actionable feedback that delivers more value. With generic, standardised […]
Employee engagement at a 100-year-old retail motor group
Helen Burrows is HR Director at Marshall Motor Holdings, which comprises two businesses, Marshall Motor Group and Marshall Leasing. Marshall Motor Group is a top-ten UK motor dealer group which was established in 1909. It currently operates more than 100 franchised dealerships, representing 24 different manufacturing brands in 25 counties across England. It has a […]