Science of Engagement: the key is trust
An understanding of some aspects of how the brain is ‘wired’ can help you to increase the likelihood of people being engaged at work and avoid creating situations that destroy engagement. There is no set of system in the brain that ensures people are engaged. It’s more complex than that but there are a number […]
The art of facilitation – and five tips to make it work
“You’ve got to help people walk down the road with you rather than dictating the style of the session. Ultimately, it’s engaging people all the way through.” Making the most of situations is what we do practically every day. We try to take care of clients’ problems, or resolve our own, as they come across […]
Science of Engagement: the role of purpose and mood
An understanding of some aspects of how the brain is ‘wired’ can help you to increase the likelihood of people being engaged at work and avoid creating situations that destroy engagement. There is no set of system in the brain that ensures people are engaged. It’s more complex than that but there are a number […]
Science of Engagement: the importance of in-group connection
An understanding of some aspects of how the brain is ‘wired’ can help you to increase the likelihood of people being engaged at work and avoid creating situations that destroy engagement. There is no set of system in the brain that ensures people are engaged. It’s more complex than that but there are a number […]
Forging global unity with Randomised Coffee Trials (RCT) at the Red Cross
The International Federation of Red Cross and Red Crescent Societies won our ‘International Project of the Year’ award at this year’s Employee Engagement Awards for a fascinating initiative called Random Coffee Trials (RCTs) which aim to create a sense of unity and cohesion across global boundaries. RCTs introduced volunteers and staff to a new colleague from […]
Five ways to make mental health a board priority
Learn more ways to improve mental health in the workplace with The Ultimate Wellbeing Toolkit – a practical learning hub brought to you by financial protection specialists Unum, designed to equip HR professionals with the skills and knowledge to improve employee wellbeing. Research indicates that at least 1 in 4 people experience a mental health […]
The tech-driven renaissance of employee engagement
We are on the brink of a full-blown, technology-driven renaissance for employee engagement. Major developments in enterprise software, data analytics and workforce composition forecast an impending engagement revival in the sales, marketing and customer service teams. Sounds audacious, right? It should, given the dismal percentage of the global workforce that’s engaged currently, a mere 13 […]
How the Equality Act helps create diverse workplaces
This Sunday is Disability Awareness Day. It is also 20 years since the Disability Discrimination Act 1995 (DDA) introduced the statutory obligation for employers to make reasonable adjustments in respect of disabled employees, now enshrined in the Equality Act 2010 (EqA). This remains a central plank of an employer’s strategy to attract and retain disabled employees. […]
The Employee Engagement Executive Breakfast
How many people are affected by an engagement program? How many employees do you have? Multiply that by their friends, their families. How engaged people are at work ripples through to their home life too. We’d barely got through our first coffee before we were asked the above by The Maritz Institute, and it was […]
Passionate employees deliver superior CX
Why do passionate employees lead to a great customer experience? Because employees who take pleasure from what they do will naturally provide a better experience to the customer. Engaged employees are loyal and loyalty, if correctly channelled, leads to increased productivity which, in turn, leads to a better customer experience and ultimately improved company performance. […]
Make pensions communications engaging – here’s how
With the number of defined benefit plans in decline, pension provision through defined contribution arrangements is very much the norm. But engagement from employees is needed if this form of saving is to produce a satisfactory outcome for both employees and employers. When defined benefit pensions were standard, engagement was not so critical. Effective communication […]
Winners of the North American Employee Engagement Awards announced
Senior business leaders from across the nation gathered in anticipation to celebrate the winners of the North American Employee Engagement Awards 2015. Winners and highly commended were selected by an exclusive panel of judges and announced, following a world class practical employee engagement conference held during the day, at the Tribeca Rooftop with breathtaking […]
Employee engagement: the greatest story ever told
Interested in employee engagement? We’re running a one-day conference on September 10th in London focused on the business side of engagement and how you can drive value across the whole organisation. Hear from people-focused CEOs, board-level HR directors and people experts and come away with practical, actionable tips to improve engagement efforts in your organisation. Find out more […]
Managers must start having ‘brave career conversations’
Recent research by Right Management found that two-thirds of managers are failing to support their employees’ career development. At the same time, according to Gallup’s ‘State of the Global Workplace’ report, 83% of UK employees are not actively engaged in their jobs. This means there are a lot of people who don’t find their work […]
Ramp up engagement with the ‘motivation tee’
Interested in employee engagement? We’re running a one-day conference on September 10th in London focused on the business side of engagement and how you can drive value across the whole organisation. Hear from people-focused CEOs, board-level HR directors and people experts and come away with practical, actionable tips to improve engagement efforts in your organisation. Find out more […]
Exploring employee engagement at money.co.uk
money.co.uk recently ranked #7 best small business on the Great Place to Work Best Workplaces list 2015. In this interview we ask their founder and MD Chris Morling some questions on their culture and why they think they ranked so highly. What’s the fundamental reason you ranked so highly on the Best Workplaces list this […]
How to cure the nightmare of booking travel
It’s the call no HR professional wants to receive. A scheduled flight crashes in European airspace. Your CEO is on the phone immediately with a single question: did we have anyone on that plane? In theory, you can answer your chief exec within minutes. Most larger businesses use travel management companies (TMCs) with traveller tracking tools […]
Exploring employee engagement at Admiral
Admiral Group recently ranked #4 on the Great Place to Work Best Workplaces list 2015. In this interview we ask their Head of People Services Ceri Assiratti some questions on their culture and why they think they ranked so highly. What’s the fundamental reason you ranked so highly on the Best Workplaces list this year? […]
Engagement myth #1: the same strategy works for all
Interested in employee engagement? We’re running a one-day conference on September 10th in London focused on the business side of engagement and how you can drive value across the whole organisation. Hear from people-focused CEOs, board-level HR directors and people experts and come away with practical, actionable tips to improve engagement efforts in your organisation. […]
Six steps to taking control of pay
Pay can be tricky. If pay is not understood, or feels unfair, it will demotivate. Regardless of the amount! So, how do you take control and stop reacting to those who complain loudest? 1. Choose your stance – as a company, do you want to pay around the going market rate? Most do as base pay […]