Blog: Five tips for plucking up the courage to pick up the phone

I was talking with a new client last week, and she explained to me that she wasn’t one of those people who found it easy just to pick up the phone and talk to people – particularly people she had not spoken to in a while. I know that one of the best ways to […]
News: Impact of AWR 1 year on? Depends who you talk to

Research on the impact of the Agency Worker Regulations a year after their introduction has thrown up some deeply contradictory findings about the desire of employers to take on temps. One survey indicated that fewer agency personnel have been taken on as a result of the legislation, while another found that it had made no […]
Blog: Working Families Conference – How to achieve true flexible working

Matt Dean facilitated a very interesting discussion at the Working Families Conference on 25 September. We posed the following four questions: “Can we honestly say that we have created ‘flexible career paths’ (and what is stopping us)?” “Why do jobs have to take 60 hours (particularly in the current economic climate)?” “How can business alter its […]
Engaging for success: Motivating line managers to motivate others

The most successful organisations recognise the crucial role that HR has to play in developing managers to ensure that they are effective at engaging others. But in order to be good engagers, managers need to master five fundamental roles and be able to recognise when each one is required and appropriate. These roles are […]
The first HCM reporting benchmark: BITC’s Workwell model

Today’s launch of Business in the Community’s Workwell FTSE 100 benchmark is the culmination of more than five years of research into the issue of human capital management reporting. The benchmark was created by the charity in partnership with key employers such as BT Group in order to demonstrate the benefits of taking a strategic, […]
HRD Insight: Enterprise Rent-A-Car’s Leigh Lafever-Ayer on flexible working

This week is National Work-Life Week, which is intended to encourage both employers and their employees to think about how they can strike a better work-life balance. One popular flexible working method is home-working and people who do so are reportedly less stressed and feel happier that they are getting the balance between the two […]
Well-being at work: Learning to love what you do

One of the strongest predictors of health and well-being turns out to be the quality of our social connections. Yet, have you ever turned up for a doctor’s appointment, had your blood pressure taken and then been asked some rather direct questions about your social life: Do you often get together with family and friends? […]
In a Nutshell: Six considerations when devising an HR strategy

What’s the best way to develop an effective HR strategy? Christina Lattimer, founder of HR and leadership development consultancy People Discovery, shares some of her ideas on the subject, while maintaining all the while that simplicity and clear communication are key: 1. Understand the business and its people On the one hand, it is crucial […]
Blog: Five ways to encourage a proper workplace dialogue

Once upon a time, effective internal communication meant simply sharing information through top-down channels – via a cascade approach as information filtered down through the organization. Now it means helping organisations deliver better performance; enabling employees to understand and play their role in the corporate strategy – that’s a key role for HR to play, […]
Living Leader Learnings: Longer hours for less pay – How can I motivate my team?

The challenge The project team manager at a building refurbishment company asks: “Motivating my team is really hard at the moment – their salaries have been frozen for the last two years and, because we have been unable to replace some staff members who left, everyone is working harder than ever. They all feel […]
News: HR ‘must find fresh ways of developing tomorrow’s leaders’

HR must avoid traditional “sheep-dip” management training approaches and instead find fresh ways to develop the new kind of leader required to thrive in today’s knowledge-based economy. According to a report published by the Chartered Institute of Personnel and Development, these leaders are necessary to build a positive workplace culture that is able to get […]
Blog: Don’t be done yet – HR still has a lot of work to do

“I’m done.” Those words were uttered by Andy Roddick last month at the beginning of the U.S. Open. Tennis is unlike a lot of sports, where the coach or general manager lets you know in so many words that it may be time to go. Yes, in most sports they tell you when you are done. […]
Maximising your emotional capital

For 10 years the research has told us that, to besuccessful in our personal and professional lives, we need to show emotional as well as cognitive intelligence. Clear links have also been established between specific emotional skills and outstanding success in the leadership arena. Of course, as HR professionals, we’ve always known that having […]
Blog: How to beat the holiday blues and get back to business quickly

With the traditional summer holiday period almost over, many of us are settling back into a working routine after a period of relaxation and recovery. A break from work commitments has provided many of us with the time and space to read, digest best practice and consider our aspirations, hopes and plans for our […]
Blog: Reshuffles – A matter of perception?

As Prime Minister David Cameron tackles the first cabinet reshuffle of his tenure he will have to balance the internal needs and objectives of the coalition, while ensuring that the shake-up of ministerial jobs sends out the right signals to the electorate and Conservative party MPs. Although it is highly unlikely that the changes business […]
Infographic: Q2 employment snapshot

Blog: The art of mobile motivation

Gone are the days when managers wanting to motivate their staff simply had to call a team meeting in the office anytime and everyone would be there. As a result of remote working and flexible hours it is very rare for most of the team to be in one building at the same time, certainly […]
Blog: How to build rapport during a job interview

Building rapport during a job interview. It’s not always the brightest and the best who get the job. Often it’s the person who interviews well. The bond you establish with an interviewer is a very important factor in doing well at interview. From their point of view, when they meet you they’re considering working […]
News: Marketing agency installs employee ‘mood monitor’

A nascent trend towards using everyday technology to capture employee views has been taken a step further by one marketing agency after it installed a ‘mood monitor’ to understand how its workers are feeling. WAA, which was ranked number 81 in the Sunday Times’ 100 Best Small Companies to Work For listing this year, introduced […]
Blog: What value do you bring to the table?

“Can we speak later? I have a big interview next week and I have some thoughts that I want to run by you. My response was that I would be more than glad to hear what is on her mind. When we spoke later that afternoon, she told me about the value that she […]