Blog: Spotting hidden talent
Recognise This! – Every organisation has critical, but hidden, talent. Finding and utilizing them creates significant competitive advantage. The U.S. sports world has been abuzz with “Linsanity” – hype about the excellent performance of Jeremy Lin, an NBA-league basketball player who came off the bench and immediately displayed stunning numbers. Regular readers of my […]
The HR Headmistress: How to deliver compliance training with aplomb
Compliance training is like visiting a difficult family member. You may not really like spending time with them, but your mother insists. Topics such as health and safety, data protection, food hygiene and employment law evoke a similar rather less-than-thrilled response in a ‘we do it because we have to, but don’t expect us to […]
Blog: Why is coaching still an elitist sport?
Nearly every respondent to a recent survey of 250 UK companies said coaching in the workplace has helped individuals and their organizations. As I wrote in my previous blog post on coaching culture, they cited improved personal skills, better communication, higher confidence levels and greater motivation. With so many benefits, one might expect all […]
National Apprenticeship Week: How to get started
As we enter another year of economic uncertainty, recruiting fresh faces may not be at the top of the corporate agenda for all companies in 2012. Organisations ranging from large firms through to small and medium-sized enterprises are increasingly being asked to balance up diminishing budgets with a need to boost productivity and continue providing […]
Steve Boorman, Royal Mail’s ex-chief medical adviser, on health and well-being
In these difficult economic times, businesses are becoming more aware of the huge impact that the well-being of their workforce can have on the bottom line. Staff absence alone now accounts for the loss of an estimated 175 million working days a year in the UK. But too many companies regard occupational health services as […]
London 2012: Planning for travel disruption
London is less than six months away from hosting the biggest sporting event in the world. During the 2012 Olympic and Paralympic Games, the country expects to play host to 90,000 athletes, media representatives and officials, along with hundreds of thousands of spectators who will attend venues across the capital from 27 July to 14 […]
Tax workers strike over privatisation fears
In something of a reprieve for those workers struggling to file their income tax self assessments online, HM Revenue & Customs offices were closed today due to strikes over fears that its call centres are in the process of being privatised. The Public and Commercial Services Union dislikes plans to trial the use of private […]
Blog: Employee stress equals financial risk
Recognise This! –If employee retention is important enough to list as a substantial risk factor to meeting financial expectations, then it should be important enough to find ways to reduce employee stress. I just read an interesting story in Forbes, which noted that a common phrase included in the risk factors on 10-Q forms for […]
Short on rewards – an HR skills crisis
It would be hard to miss the steady growth in demand for reward professionals. Interest in their skills began with a handful of FTSE 100 businesses back in the 1990s, but the job title of ‘compensation and benefits director’ was a rarity at that time. Today, however, there are a lot more reward roles […]
Ask the Expert: Is there a minimum hours requirement for lodging a tribunal claim?
The question I have a part-time employee who works 12 hours per week. He has decided that he does not like his job, does not want to do it anymore and is openly seeking another one. But the worker is being disruptive and is demotivating other team members. He has been with the organisation […]
Talent Spot: Dan Grant, head of HR at Dell UK
There’s a saying within Dell: ‘It’s not just what you do that’s important, but how you do it…’ It’s a maxim that Dell’s head of HR, Dan Grant, strives to live by. If you’re honest in the way you deal with people and keep your promises, then you can’t go far wrong, he believes. […]
HRD Summit: ‘HR must hive off strategic activities to be truly effective’
To effectively take that much coveted seat at the top table, HR must follow the example of other functions and separate out strategic activities from transaction-based, operational tasks. But while departments such as IT, marketing and finance have already made the move, it is politically still not considered the right thing to say in the […]
Talent Spot: Darren Hockaday, HR director at London Overground
“I’ve made it my business to get as close to the business and operations as possible. As an HR director, it’s not desirable, it’s essential that I know every role in the organisation and that I’m out there speaking to people and knowing how things are done,” says Darren Hockaday, HR director at London Overground […]
HMRC staff stage series of lightning strikes
Around 20,000 HMRC call centre staff and enquiry officers held a half-hour walkout this morning over alleged moves towards privatisation – a charge strongly denied by HM Revenue & Customs. Tax officers did the same this afternoon at 4.30pm and those on late shifts plan to leave half an hour prior to their usual 7pm finish. […]
Blog: The art of communication in tough economic times
We all felt it. The incredible desire to get 2012 off to a great start, this Olympic year that’s full of hope, only to be confronted with headlines indicating that the next 12 months could in fact be far worse in terms of the economy and employment market than the ones that have passed. Not […]
Ask the Expert: Can we sack someone for performing badly?
The question An operations manager recently contacted me and requested that we terminate the employment contract of a member of his team for poor performance. The employee has 13 months service with the firm. I advised him that we should manage the employee’s performance through the company performance management procedures, but he insists […]
Self-efficacy: Limiting the damage of redundancy
Christmas is a time for giving. But some presents are less popular than others – and that includes the dubious gift of redundancy. Sadly, however, Christmas is a depressingly common time for workers to be handed their notice – Virgin Megastores went into receivership on Christmas Eve, 2008; Woolworths closed the last of its stores […]
Health and wellbeing programmes: Engagement is key
Many organisations are beginning to understand that employee wellbeing plays an important role in personal happiness and productivity which, in turn, has a positive impact on corporate performance. But one of the biggest challenges is simply engaging staff sufficiently to actually take part in the wellbeing programmes intended for their benefit. High levels of such […]
The secrets to HR outsourcing success
Outsourcing can work and be good for the business. But, time and time again, we hear reports of dissatisfaction and things going wrong. So what are the secrets to success and what do HR directors need to consider here? A good starting place is to ask yourself why you want to outsource at all. […]
Ask the Expert: What rights do staff have during performance reviews?
The question I am a standalone HR Manager in medium-sized company and took over this year, after the previous HR Manager left. A few months after I started, I was informed by senior management that a member of staff, who has been with us for six years, was to be performance-managed out of the […]
