What challenges will HR departments face in 2020?

HR departments will face major ethical challenges in 2020 as AI adoption accelerates across talent management, compensation, and promotion decisions. Without proper understanding and oversight, AI systems risk perpetuating existing gender and diversity pay gaps, leading to regulatory fines and reputational damage for unprepared organizations.
Organisational insights: the decade of speed and where we are heading

Business cycles now move faster than ever before – but are we missing something?
Achieving the mindshift to tackle failure demand in HR

Failure demand—repeated tasks and error cleanup—clogs HR schedules and stems from rigid, top-down process design that ignores human complexity. Using systems thinking to identify and eliminate failure demand can free teams to focus on strategic, value-driving work that actually improves employee experience.
Workplace productivity: enabling our brains to be more productive at work

Workplace productivity depends on understanding how the brain works. Neuroscience reveals that factors like mental energy, control over noise, sleep, exercise, and work environment design significantly impact cognitive performance and focus throughout the working day.