E-mail your way to the top!

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In this week's feature, FTdynamo present us with a challenge to understand both the nature of management and modern communication if we want to get ahead   Salesmen used to be told to "smile before you dial". Today the dictum runs: "Think before you send". The seductive ease of e-mail as a method of communication […]

Learning suffers when IT hijacks Knowledge Management

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Organisations need to learn fast to succeed. Building new knowledge into the organisational memory and culture is vitally important. In a new report on the role of learning in teams that cross functional boundaries, Institute of Employment Studies (IES) Director Richard Pearson said, "Cross-functional teams bring together diverse talents, and encourage thinking outside the box. […]