Nine qualities of cultural intelligence

Hiring great talent for your organisation requires finding people with cultural intelligence. Thom Dennis, CEO of Serenity in Leadership Ltd, outlines the nine qualities found among those who possess this sought-after skill, so you can easily spot them among your candidates.
Humour: A must-have quality in the new era of work?

Recruiters don’t specify a sense of humour in job descriptions, but should they?
HR lessons from McDonald’s bullying and harassment scandal

What can HR leaders take away from this sad story to inform their actions?
What is workplace gaslighting and how can you spot the signs?

Gaslighting is an insidiously toxic behaviour that organisations must factor into anti-bullying workplace strategies.
Making a modern-day Christmas story more inclusive

HR should lead the way in showing compassion in the workplace towards those for whom Christmas can be a challenging time.
Five juggling clubs of culture evolution

Quentin Millington invites us to view culture evolution as a skilled juggling act played by managers, with five clubs in motion.
HRZone’s 15 most popular articles of 2023

Which issues mattered most to your HR peers in 2023?
How cultural intelligence makes better leaders

How cultural intelligence could unlock potential in your people.
Did your 2023 work predictions come true?

As we head towards the end of the year, nine HRZone writers candidly reflect on the accuracy of their crystal-ball gazing.
Five ways to overcome management delusion

The time for throwing our traditional management rulebook out the window is long overdue.
Finalists announced for the 2023 Culture Pioneer Awards

Find out who made the shortlist this year and how their enriching change journeys impressed our judges.
Hybrid working: Is two days in the office the magic number?

Employees are now spending on average two days in the office per week. Is this genuinely optimal or are we stuck in default mode?
You can’t change culture, so stop trying

By encouraging people’s assumptions to evolve, people professionals can create lasting value.
What if you made your workforce organisational citizens?

Reframing how you see workers is the first step in building a human culture. Instead of being cogs in the wheel, see them as citizens of the organisations.
Four questions you must answer to achieve an unbeatable culture

If you want to create an unbeatable culture, you need to start by answering four key questions.
The four-day workweek revolution: Proving the UK government wrong

The government is trying to hold back progress – it’s time for organisations to fight back.
From baseline to benchmark: HR as a sustainability activist

With COP28 on the horizon, we explore the role HR can play in the movement towards net zero.
Managers, it’s time to do your job

Why culture is your most powerful leadership asset.
KPMG redundancies: Looking under the bonnet at company culture

Redundancies aren’t always the result of short-sighted decision making or a culture problem, but they can be.
Mergers and acquisitions: How to combine two workplace cultures

The coming together of two businesses can be incredibly difficult to pull off and often results in failure. So how can we make it work?