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Jonathan Thorp

Quantum Connections

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How connection insulates employees from seasonal disengagement

While winter is a high-risk season for disengagement, the strain is predictable, allowing organisations to plan and respond effectively. How, exactly? Research from Dr Jonathan Thorp shows that connection can act as emotional insulation, preserving team effectiveness when the winter blues take hold.
snow covered stairs and dock near body of water, depicting seasonal disengagement

Summary: Winter creates predictable strain on employee engagement through reduced daylight, post-holiday stress and fatigue. This seasonal disengagement shows up through small behavioural changes like reduced participation and more transactional communication. Research of 12,000 employees shows that feeling seen and heard by direct supervisors is the strongest predictor of engagement, innovation and retention. Managers can address winter disengagement through consistent micro-moments like active listening, visible responsiveness and specific recognition rather than large-scale wellness programmes.


In the latter half of winter, energy dips. Many employees carry the weight of post-holiday stress and financial concerns well into the new year, and the psychological effects of reduced daylight seep into work. The result is rarely dramatic. Instead, engagement softens and connection slowly thins out.

This seasonal shift is often treated as a motivation issue or a temporary slump that will correct itself in spring. In reality, winter creates a predictable strain on attention, mood, and human connection. When that strain goes unaddressed, disengagement and loneliness can take hold in subtle ways that affect performance and wellbeing long before leaders notice a problem.

Understanding winter as a high-risk season for disengagement allows organisations to respond with intention. The most effective response does not rely on new incentives or wellness campaigns. Instead, it relies on connection.

What does seasonal disengagement look like?

Seasonal disengagement rarely announces itself. It tends to show up through small behavioral changes that are easy to overlook or misinterpret.

Employees may speak less in meetings or stop offering new ideas. Concerns that would normally surface early get delayed or stay unspoken. Communication becomes more transactional and less relational.

These changes are often read as attitude problems or declining commitment. In many cases, they reflect a growing sense of emotional distance combined with fatigue. Winter lowers cognitive and emotional bandwidth. When employees feel less connected during this period, they conserve energy by pulling back.

The compounding effect should not be ignored. Fatigue reduces initiative. Reduced initiative leads to less feedback and recognition. Less feedback weakens connection further. Over time, disengagement becomes self-reinforcing. What started as seasonal strain can harden into longer-term withdrawal if leaders do not intervene early.

Research shows connection at work sustains engagement

Connection at work is not a vague feeling or a cultural slogan. It is an experience shaped largely by the relationship between an employee and their direct supervisor.

In 2024, we conducted our own research on workplace connection. Our survey of 12,000 employees across 49 industries asked: “On a scale of one to ten, how seen and heard do you feel by your direct supervisor?”

The responses to this question predict engagement behaviors, willingness to speak up, retention intentions, and profitability with remarkable consistency. Employees who feel more seen and heard contribute more actively and remain committed longer.

This research demonstrates that employees who feel seen and heard are 55% more likely to share new ideas. They’re 44% more likely to admit mistakes without fear and 39% more likely to take calculated risks. Each of these behaviors plays a critical role in team effectiveness.

Connection also influences retention. Employees with higher connection scores are 31% less likely to think about leaving their employer on a weekly basis. Each one-point increase in connection predicts an average extension of nearly ten months in intended tenure.

Profitability follows the same pattern. Fully connected workforces show nearly 39% higher profitability than fully disconnected ones. Even small improvements in connection correlate with meaningful financial gains.

These behaviors matter year-round, yet they become especially important during low-energy seasons such as winter. Connection acts as emotional insulation, preserving effort and attention when external conditions are less favorable.

Supervisor interactions are where connection is built or lost

Direct supervisors play an outsized role in shaping employees’ winter experience. 

A manager’s response to a question or their willingness to pause and listen can determine whether an employee leans in or withdraws. These small behaviors accumulate. Over time, they determine whether winter feels manageable or isolating.

Many supervisors underestimate their impact. They focus on workload distribution, deadlines, and outcomes, assuming engagement will follow. In winter, employees pay closer attention to relational cues. They notice whether their effort is acknowledged and if their voice is welcome. When they give feedback, they pay attention to whether adjustments are made. 

Micro-moments that rebuild energy and trust

Addressing winter disengagement does not require large-scale interventions. It requires consistency in small moments that restore energy and trust.

A genuine check-in that focuses on listening rather than task updates can reset an employee’s sense of being valued. The key is presence. When managers listen without rushing to solve or redirect, employees feel seen.

Visible responsiveness matters just as much. When a leader makes a small adjustment based on employee input, it signals that speaking up has an impact. This encourages continued engagement.

Clear, specific affirmation also plays a powerful role. Recognising progress or resilience during demanding periods reinforces an employee’s sense of contribution. While vague praise has limited effect, specific acknowledgment strengthens connection.

These micro-moments often matter more than formal wellness campaigns during winter. They are immediate and tied to everyday work. 

Addressing loneliness without overreach

Loneliness can exist even in busy workplaces. Hybrid and remote models can intensify this experience, especially during winter months. Addressing loneliness at work requires care.

We don’t need to turn managers into therapists, but we do need to create environments where recognition and responsiveness are consistent.

This can come in the form of having regular, brief one-on-one conversations and encouraging psychological safety in team settings. These practices reduce isolation without requiring employees to share more than they wish.

The goal is relational clarity. Employees want to know they matter and that their experience registers with those who lead them.

How HR can support seasonal connection strategically

HR leaders play a critical role in helping organisations address seasonal disengagement rather than reacting to it.

Equipping managers with simple connection practices is a strong starting point. Training that focuses on listening and responsiveness gives supervisors tools they can use immediately.

Monitoring engagement signals during winter months also matters. Early indicators such as reduced participation or slower feedback loops provide opportunities for timely intervention.

Reinforcing feedback loops strengthens trust. When employees see that their input leads to action, their sense of connection deepens. HR can help ensure that listening mechanisms are paired with visible follow-through.

This positions HR as an enabler of daily connection rather than the sole owner of engagement. Connection becomes embedded in leadership behaviour, not outsourced to programmes.

Connection is the small thing that makes the biggest difference

Seasonal disengagement is predictable, and organisations that plan for it build resilience into the employee experience. 

When people feel seen and heard, engagement is stable, even when the season makes it harder. Connection remains the strongest protection against winter disengagement and one of the most powerful performance drivers organisations have.

Key takeaways:

How can you support connection during winter’s low-energy months? Consider these research-backed approaches:

  • Watch for subtle withdrawal, not dramatic decline. These changes often reflect emotional distance and fatigue rather than poor attitude or declining commitment.
  • Prioritise supervisor relationships over wellness programmes. These small relational moments matter more than formal initiatives.
  • Build connection through consistent micro-interactions. Active listening without rushing to solve, visible responsiveness to employee input and specific recognition of progress create trust. When managers demonstrate genuine presence, employees feel valued.
  • Monitor early indicators during winter months. Reduced participation and slower feedback loops signal emerging disengagement. Early intervention through regular brief one-on-ones and strengthened feedback loops can prevent temporary strain from becoming long-term withdrawal.

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