A member of staff has been off sick since beginning of October. 

The last contact was via a "family friend" in mid November which was followed up with a letter from us requesting certificates in order to pay SSP.  We have not heard from the employee or family since then. They have not supplied any certificates for absence and are not entitled to company sick pay. 

I am considering sending an AWOL letter requesting contact or assuming resignation if no reply within 7 days. 

Should I consider any other action before this.  The employee has less than one year service.

Thank you.