I have a colleague who has desperate problems with communication, both internally and externally.
We work closely together. I am new to the business but she has worked here for 30 years.
As my role is new I am spending a lot of time marketing the new services and as our two functions fit easily together I began marketing them as a package.
I am know concerned that her communication skills, written and verbal, and the image she presents, are creating a very poor impression, which is often the lasting one, on the people we meet and that this will reflect on my side of the business.
I am interested in some training for this individual but were do I look and how do I tackle the subject with her?
Any help would be greatly appreciated.
Katie