I am a PA responsible for HR. My MD has just had a phonecall with me during which she shouted and swore because she was angry that staff, inlcuding me are not doing something as accurately as she would like. I know want to draft an email to her highlighting that this is not the way I, or other staff wish to be spoken to, however I work very closely with her and do not want to jeopardise the working relationship. Also, there is no one above her to go to. Any tips on what to say in the email?
Georgia Brown

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