We have a policy which allows up to 10 days paid special leave per annum to deal with family emergencies. We had the policy long before the Employee Relations Act 1999 made the right to such leave a statutory right and we go over and above what we are legally required to offer. However, we do have a problem with consistency as some managers are more lenient than others in applying the rules and our definitions of ‘dependant’ are constantly challenged.

Additionally, we have no formal policy on doctors / dentists appointments with the time always being taken as paid even if a whole day is involved.

I have been asked to re-write our policy and encompass emergency leave, bereavement and time off for doctors appointments. Is anyone willing to share their policies and / or experiences on this subject.
Laura Gardner