We have a factory Manager who is responsible for all issues within the factory. He has not been undertaking his duties correctly and during his reviews he has said that he felt poorly supported. We have employed a Production Manager to support him in his role and that Production Manager reports directly to him. It is clear that the Production Managers skill set is better than the Factory Managers and he would be better taking full responsibility. Can i promote him over his Manager if so how & what are the downfalls? Its fair to say that whilst we have continually discussed the issues with the current Factory Manager, we have never formalised those discussions through fear of losing him & having no alternative (weak I know, but thats hows its been). Since the new person has come in it has become even more clear that the Factory Manager is failing to undertake his duties correctly – any advise would be MOST welcome!