What ground rules or protocols do you seek from participants at the outset of a training course?

Do they include these?  Anything else? Do you present these protocols or ask participants to come up with their own? Or somewhere in between?

n Respect for the views of others

n Honesty

n Give everyone space and time to express their opinion/make a contribution

n Punctuality

n All questions are valid- we don’t know what we don’t know!

n Active listening

n Participate

n Have Fun!

n Confidentiality – Chatham House Rules

n Challenge the idea not the person

n Clarify all jargon and acronyms

n Appropriate language free of bias

n No assumptions

n Use the “Parking Bay”

I have six techniques I use to challenge inappropriate behaviour. Drop me an e mail at trainingqed@aol.com for a copy