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A proactive and dynamic professional experienced in the Management of People, Processes, Sales and Service, with extensive multi-site management experience acquired in heavily targeted and regulated environments. Extensive responsibility for the Human Resources function of all staff within my remit, I am a motivational and inspirational manager capable of coaching and empowering individuals to enable them to fulfil their potential whilst ensuring that they make a positive contribution to the achievement of business objectives.An innovative strategist capable of managing projects, campaigns and initiatives designed to maximise delivery of Recruitment, Learning, Development, Training and delivery and understanding of all related HR and Company policies whilst ensuring target achievement and simultaneously exceeding customer expectations for service excellence. Possesses excellent interpersonal, communication and negotiation skills used to great effect in building rapport with customers and colleagues alike.
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How to build a coaching culture
Part one: Coaching for success
Part two: What’s the story?
Part three: Coaching as a ritual
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