![istock-639715934](https://hrzone.com/app/uploads/2020/04/istock-639715934.jpg)
Peter is the inventor of Predictive Behavioural Analytics and a thought leader in Customer and Employee Experience Management. Peter has spent many years as an expert in the field of analytics related to customer and employee experience and is also a renowned speaker on the topic of CX/EX and the experience economy.
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How to build a coaching culture
Part one: Coaching for success
Part two: What’s the story?
Part three: Coaching as a ritual