How does your human resources measure up against the competition? With the deluge of new tools being introduced daily, the HR department is rapidly evolving. The image of HR is changing, from a department that workers only hear from for performance reviews and disciplinary actions, to one that engages employees and advances their careers. A modern take on HR is critical for developing and retaining talent and compliance. Don’t fall behind in the race for the most engaging and effective HR department. Here are six strategies your competitors may already be using:
1. Improving performance reviews
For HR, performance reviews can be a pretty tedious part of the year – consolidating the data, and making sure it’s right, can take months. Online performance reviews on the intranet are changing the game. Forms must have all relevant information before they can be submitted, reminders are automatic and reporting is simple. Intranets now integrate tools like Workday, through which HR can make use of question banks and surveys to identify knowledge gaps. These reviews also expose training needs, which managers can address by instantly assigning employees to online courses.
2. Keeping their best people and taking yours in the process
Around 87% of recently surveyed office workers aren’t passionate about their work, and 41% said that they’re unlikely to be in their current role in a year. These are scary statistics. Not only are disengaged employees less likely to do a satisfactory job, but replacing those who quit is an expensive proposition. HR can change this by making it easier for employees to collaborate and receive recognition for a job well done. When a company demonstrates a positive work environment, word gets around, and if your business doesn’t you can count on your employees seeking new opportunities. HR should streamline the way that employees connect and collaborate, which will not only engage them and allow them to utilize their strengths, but also encourage managers to give praise based on strong performance.
3. They're actually engaging their employees
When your employees think of HR, what comes to mind? Toby from The Office? A sign that they’re in trouble? A multitude of forms they’d rather not fill out? These are all unengaging images. HR is often associated with an insistence on completing time consuming processes, such as performance reviews and back to work interviews, without an understanding of the benefits. Increasingly, however, these processes are moving online where they can be completed in a few short clicks. This leaves time for HR to focus on engaging with employees, rather than chasing them down to complete forms. A wide range of digital tools, from blogs to rewards programs, allow HR to provide updates, efficiently manage talent and uncover potential issues before they arise.
4. Sharing knowledge with ease
Are you making the most out of the resources and knowledge within the company, even those hidden away? The best way to accomplish this is to ensure that employees have easy access to the knowledge and skills of all their colleagues, including those who are not on their team or even in the same office. The Royal College of Nursing set a shining example of knowledge sharing by utilizing their intranet to ask colleagues for advice on projects.
5. Enforcing compliance
Compliance is one of the most important aspects of any HR department. Keeping employees abreast of legal regulations means avoiding costly and damaging repercussions. Utilising version control and mandatory reads on a company's intranet ensures that there is no confusion on regulations and that employees will be prompted to digest all updates. Thinking of your content in food form helps guarantee that it’s read. Give employees the news as a bite, snack, and meal. The bite is the headline, the snack is the summary, while the meal is the full story, such as the full version of a new policy. Ensuring compliance is a must to stay ahead of the competition.
6. Disentangling permissions
Permission settings can be a nightmare, which has been much in the way of HR departments putting information online, previously involving a convoluted web of folders, paths and processes. Moreover, the security concerns were often too great. However, technological advances have changed all that. The cloud is now as secure, if not more so, than previous tools used for permissions. A good intranet demystifies the process as well, allowing administrators to easily set who has access to what content.
Don’t get left behind
Between time saved, employees engaged and retained, and training improved, the HR department can be a heavy hitter in securing business success. A smart company is always on the lookout for where they can improve and stay one step ahead of the competition. Don’t miss the boat – make your HR department lead your winning business strategy.
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