In a survey conducted recently, poor communication was the top reason given for divorce. Spouses not talking to one another, it seems, is a sure fire way to start cracks appearing in marriage. And, whereas infidelity didn’t make the top ten reasons for divorce, trusting your partner goes hand in hand with communication.
Polls from around the world position airline pilots as one of the most trusted professions. They have to be really or stepping aboard a plane for a holiday or business trip would be a very unpleasant sensation. And, although we may not always choose to listen to it, the safety demonstration before we take off is there to help us interpret the communications we may receive in the case of an emergency.
Through hearing those safety demonstrations time after time each time we fly the important messages seep into our brains and we feel confident that, should the worst happen we would know where to get our lifejacket, how to access our oxygen supply and from where to exit the plane.
At work trust and communication are also vital. Not only so the business can achieve maximum performance but because if there isn’t reciprocal trust between employees, leaders and managers, the workplace becomes an ‘each for themselves’ situation.
If that happens no one looks out for anyone else’s back. People don’t talk and help each other out. People don’t feel comfortable speaking up when they see things happening that shouldn’t. Errors go unnoticed; accidents happen; and safety is compromised.
In our model of workplace safety, two-way communication and mutual trust are the foundations that support a strong safety culutre. Want to know about the other key elements of success and why safety is so important?