Does the HR department actually make a contribution? 

Is it a burden we could do without?

I only ask because this article, by the former director of communications for Transport for London, suggests they have no role to play.

The writer describes how he landed his job with no qualifications, no idea about the role and no application submitted. He’d even missed the deadline. He just had the right friends.

What does this tell us about the whole issue of human resources?

If HR isn’t influential in an important role like this, why should it matter at any time?

What about all the people who wasted hours applying for the job?

What sort of message does this story send out?

Does this story bring HR into disrepute? is it an insult to the HR profession?

Should I be surprised that no0one at TFL has even bothered to dispute this version of events?

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