The Problem with the existing dispute resolution procedures are:
– They are inherently adversarial.
– They polarise the parties.
– They rarely identify the root cause of a conflict.
– Employee and business needs are ignored.
– Opportunities for learning are lost.
– They impede creativity.
– They undermine employee engagement.
– They create a dysfunctional “grievance culture”.
On the 17th of May 2013, The TCM Group will be launching the TCM Model Resolution Policy, sponsored by the Law Society. This unique policy offers HR and ER professional business leaders a timely and relevant alternative to the existing dispute resolution procedures available to their organisations.
The model resolution policy meets all of the current requirements for employers including the Acas Disciplinary and Grievance Code of practice.
What can you expect from the TCM Model Resolution Policy:
It combines your grievance, bullying and harassment policies into a single Resolution Policy.
It links dispute resolution with your values and vision.
It offers a new name and a new focus for dispute resolution.
It takes the grief out of grievances.
It reduces the amount of time HR spend on grievance and bullying case management.
There is a significant emphasis on mediation and early resolution. Mediation is effective in up to 90% of cases. It becomes even more effective the earlier it is offered.
It will help your organisation to transition from a ‘grievance culture’ to a ‘resolution culture’.
It includes a comprehensive dispute triarage process which HR and ER professionals can use to assess the most suitable route to resolution.
It is compliant with the Acas disciplinary and grievance code of practice.
In more serious disputes and in cases where there is a clear breach of your code of conduct, it offers opportunities to escalate to an investigation or other formal action.
There is an opportunity to offer mediation at each stage, even where the case is escalated to formal action. It offers greater flexibility to all parties.
It supports return to work procedures following absence or suspension.
Unique resolution toolkits from the mediation experts at TCM.
The TCM Model Resolution Policy also includes 3 unique toolkits to help organisations secure lasting resolutions to workplace disputes, quarrels and disagreements:
1. Resolution toolkit for HR
2. Resolution toolkit for managers and leaders
3. Resolution toolkit for employees
Your invitation to the launch of the TCM Model Resolution Policy, sponsored by the Law Society.
We would like to invite you to join David Liddle for a breakfast briefing to find out how to take the grief out of grievances. To secure your place, please click on the link at the bottom of this post. (Spaces are limited to a maximum of 2 people per organisation. Sorry no consultants or sole traders)
David Liddle, CEO of TCM and author of the TCM Model Resolution Policy commented:
"The purpose of TCM’s Model Resolution Policy is to help organisations, managers and employees to resolve disputes at an early stage – without the need for formal or legal action. The policy centres around mediation and includes a comprehensive dispute triage check-list along with practical resolution toolkits for HR professionals, managers and employees. This is a significant step away from the adversarial and counter-productive internal grievance procedures which has been the policy of choice for far too long."
Free resolution masterclass for all attendees.
The launch of the Policy will take place from 9.30am until 11.00am on May the 17th at a central London venue (TBC). A networking breakfast will be available from 8.45am.
In addition, mediation expert David Liddle will then be running a free resolution master class from 11.30 to 12.30pm for delegates who wish to develop the skills and techniques necessary to promote resolution practices in their organisations.
Plus a free copy of the TCM Model Resolution Policy plus the 3 toolkits.
All attendees will receive a free copy of the policy, the triage check-list and the associated toolkits. (RRP £95 plus vat)
To book your place at this event, please click here
