Recognise This! – CFOs say communication and recognition are most lacking in employee management.

What do Chief Financial Officers – those charged with managing the money – say is most lacking in employee management? For more than 1,400 CFOs from US companies who were asked just that in a recent survey by Accountemps, the answer is simple – communicate more and say “thanks.”

Most common employee management mistakes according to CFOs:

  1. Lack of communications (41%)
  2. Lack of praise and recognition (28%)

Ryan Sutton, senior vice president for the New England district for professional staffing and consulting services company Robert Half, had this to say about the Accountemps survey results:

“It’s pretty much the same across the board at all companies. Something you hear is that management is so focussed on the tasks at hand and finishing their projects and meeting their deadlines that sometimes they just don’t find the time for acknowledging the support of their subordinates.”

That’s where a formal strategic recognition programme can play a powerful role in creating a culture of recognition and appreciation in which management is strongly encouraged (if not required) to acknowledge and praise the good efforts and behaviours of their team members – especially when those efforts reflect the core values of the organisation.

In fact, putting such a recognition programme in place guarantees stronger communications and recognition results, as recently reported in a recent Globoforce/SHRM survey.

Are communication and praise from your management team lacking in your organisation? Is there a strategic programme in place to encourage better management performance in these areas?

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