WASP is a popular model to structure a recruitment interview. We've converted the W.A.S.P. stages into a series of behavioural competencies. It can be used to self-assess when interviewing or use as a checklist to observe other recruiters' interviews as part of their coaching plan.
Welcome
– Settles candidate in (e.g. refreshments; permission to remove jacket)
– Generates small talk (e.g. Introductions; "How was journey?"; "Did you find us okay?"; "What's your first impressions of us?")
– Explains interview structure/ duration
– Mentions own note taking (so will be giving less eye contact to candidate)
– Encourages candidate questions and explains at what stage they can ask
Ask
– Refers to points from application form/c.v. (areas requiring expansion; anomalies and clarifications)
– Uses competency based questioning where appropriate
– Avoids potential discriminatory questions unless necessary and provides clear reasoning for question
– Explores candiate's motivation for job/ organisation
– Demonstrates active listening (e.g. eye contact; listening noises)
– Explores other information (e.g. desired salary, any hols booked, notice period)
– Demonstrates positive body language
Supply
– Describes vacant role enthusiastically
– Supplies positive, inspirational information about company and benefits to employee
– Asks for candidate questions
– Answers questions positively
Part
– Confirms candidate’s interest in position
– Explores candidate’s other job applications to test out ‘competition’ (e.g. “How are your other job applications going?”)
– Informs of next stage with timescales
– Checks for any further candidate questions
– Thanks for attending
Drawn from our fully designed, ready-to-deliver course material on Recruitment Interviewing.
Bryan Edwards is Managing Director of ABC Training Solutions Ltd (www.abctrainingsolutions.biz) which delivers training and markets a range of fully-designed, ready to deliver workshops, self study packs and other training exercises for the busy trainer. He can be contacted on 07747 602215 or info@abctrainingsolutions.biz
