Recognise This: A culture reflects a process that has become a habit.
Now that we understand what a company culture is, how do you do it?
Patty Azzarello in TLNT offered this tip:
“Say thank you. Creating a culture of recognition is a very powerful thing. Make sure you have ways of knowing when good things happen, and personally thank people. Make recognition and appreciation a process and a habit.”
You need both.
Process: A system that both makes giving recognition easy and ensures that it happens. This process could be formal or informal, but it must become as much a part of “the way things are done around here” as product development or customer service.
Habit: This speaks to encouraging an attitude of recognition – an approach to every day at work where people stop, look around, notice what others are doing and take the time to say “thanks.” Habits take time to form and require encouragement as they settle in place. Managers are responsible for making sure “process” becomes “habit.”
Once that happens, your culture of recognition is firmly in place.
What kind of culture do you have in your organisation? A culture of recognition? A culture of intimidation? A culture of cooperation?