Let me tell you right away what that mistake is and then I’ll tell you how to avoid it. The most expensive mediation mistake is behaving like an ostrich! By this I mean putting your head in the sand and hoping things will go away – well, I can tell you now, they won’t! The cost of workplace conflict to UK employers is estimated at £24billion per year – a high price to pay. Did you know that 77% of all disputes at work are because of relationship problems, usually between managers and employees? Consider how much time you spend at work. It’s not surprising that most people encounter a problem with a colleague or manager at some point and you can’t change that. 
But, here’s what you can change:
Here’s how do you do all this – it’s simple, use mediation to resolve conflict.  What are you waiting for?
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