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Charity Selects HR and Payroll System from COA Solutions for Improved Reporting and Closer Monitoring of HR issues


TACT UK, a national charity that supports adults with learning difficulties, is implementing OpenPeople, an integrated human resource (HR) and payroll software system from This system, which will be launched in late 2008, will improve efficiencies in management reporting, significantly reduce manual data entry and enable closer monitoring of HR issues such as staff absenteeism.

TACT required a flexible and reliable HR and payroll solution licensed for up to 1500 staff to streamline its payroll processes for its current 800 full-time employees and approximately 200 casual staff. The charity also needed a HR system that could electronically store and allow swift access to important staff records. Enhanced reporting and process efficiency as well as the ability to remotely input and access financial and HR data across its seven sites were key drivers for selecting the OpenPeople system.

Shelia McKenzie, Finance Director of TACT, comments: “We had outgrown our previous basic payroll system and so needed a flexible and reliable solution that could easily cope with our complicated staff payroll. The OpenPeople system will streamline our processes, reduce the amount of paper circulating the organisation and reduce errors.”

COA Solutions’ OpenPeople will enable TACT’s senior management to remotely and instantly access real time information from the desktop. It will also allow them to produce reports within seconds, enabling the effective monitoring of HR issues such as staff absenteeism.

McKenzie says, “Absenteeism is a key issue for organisations like TACT. ¬OpenPeople will help us to manage staff absenteeism on a national level. We expect the system to deliver significant time-savings as we will no longer have to request details on staff turnover from each separate office. Authorised staff will be able to directly access this information.”

McKenzie adds, “OpenPeople will prove key to us managing staff more effectively, resulting in a happier and more organised workforce. It will also help us to remain financially secure, aiding future growth.”


TACT is a UK-based voluntary sector organisation which provides support for adults with learning disabilities. TACT champion independent living and provide innovative and cutting-edge community development initiatives in housing, support, employment and recreation.
Established in 1991, TACT delivers a range of supported living services and residential care services across the UK.

About COA Solutions

COA Solutions (formerly CedarOpenAccounts) is the UK’s leading supplier of integrated business management and information systems to public, private and not-for-profit organisations in the service sector. COA Solutions prides itself on getting close to its customers by understanding their businesses and responding to their business needs.

COA Solutions’ award-winning Smart Business Suite combines core financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions. These solutions extend the value and effectiveness of the finance, HR and payroll departments across the organisation and enable managers in the business to monitor, analyse and continually improve corporate performance.

COA Solutions has more than 500 experienced and professional staff supporting and servicing over 4,000 clients across the UK service sector including Companies House, Newcastle City Council, WHSmith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.

COA Solutions Contacts:

Liz Ebbrell, COA Solutions
[email protected]
+44 (0)1625 856505 or 07917 634 705

Ben Carey, COA Solutions
[email protected]
+44 (0)1625 856505

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