Behavioural Competency definition

Behavioural competencies help define an individual’s behavioural strengths that could predict future successes in the workplace. Employers often look for specific competencies for certain roles e.g. telephone confidence is more important for sales roles. They should make a list of required competencies before interviewing candidates and can then judge candidates against the competencies highlighted as key.

Behavioural competencies often fall into different categories based on different tenets of workplace success:

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