Employee Self-Service definition

HR software that allows workers to perform tasks normally conducted by the HR function. At the bare-bones level this refers to administrative tasks – workers will be able to update their personal information, such as address and next of kin, via a web-based application or intranet. More advanced HR software will enable them to apply for leave and change payroll details.

In part due to a desire for empowerment and employee engagement, employee self-service tools increasingly include tools that allow employees to provide more information about their perceptions of the workplace and their own roles, fueling closer collaboration between worker and manager and providing greater employeee insight to the business as a whole.

Some of these newer changes include the ability to update career goals, training needs, appraisal feedback and provide anonymous feedback.


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