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Jamie Lawrence


Insights Director

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HR in retail roundtable – the key trends affecting the retail sector


What are the key trends affecting the retail sector and what can HR and organisations do to prepare for them? We recorded an expert roundtable and you can watch the video below.

We hosted a roundtable with CoreHR that explored five trends in detail to really unpick what leading retailers are doing to boost HR performance and organisational success in the face of these trends. 

The roundtable was made up of:

  • David Bannister, Outgoing HR Director, River Island
  • Spencer Allcock, Senior Consultant, Kantar Retail
  • Bruce Walcroft, Solutions Consultant, CoreHR
  • Jamie Lawrence, Managing Editor, HRZone (moderator)

What were the trends and when do they appear in the video?

  • Living wage (01:15)
  • Brexit (12:55)
  • Multi-generational workforce (27:33)
  • New focus on workforce management (44:04)
  • Capability management (58:44)

    I’ve watched the video. What next?

    Our retail roundtable was one part of our significant HR in Retail hub which contains a wealth of information on how HR is adapting to trends in retail and innovating into the future.

    Here are some key articles and resources from the hub:

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    Jamie Lawrence

    Insights Director

    Read more from Jamie Lawrence