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Wednesday 26 November, 11am

The recent Questback Enterprise Feedback Study found that those that are integrating Customer Experience (CX) and Employee Engagement (EE) feedback are seeing major benefits. 83% reported an improved customer experience and 75% felt it motivated employees.

Learn more about the research, and to hear factual examples of how combining CX and EE feedback has helped companies to drive business improvements.

Live Blog Organisational values. Are they worth the bother?
Live Blog Employee engagement customer experience surveys – two sides of the same coin?

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The panel:

Jamie Lawrence
Jamie Lawrence, Editor, HRZone

Paul Barnes
Paul Barnes, Managing Director, Questback UK

Ben Kent
Ben Kent, Managing Director, Meridian West