Ask the expert: Depression and self-certification of absence

An employee has been off work due to self-certified stress and depression, but refuses to see a doctor or get a doctor’s note. Esther Smith and Martin Brewer advise on how to handle this situation. The question:We have a situation where an employee (X) has taken three days off work. A meeting was arranged during […]
Forestry Commission Tracks Carbon Emissions with COA Solutions System

The Forestry Commission, the Government department responsible for the protection and expansion of Britain’s forests and woodlands, is measuring its carbon emissions using COA Solutions’ Employee Expense Management (EEM) system. As a Government department, the Forestry Commission is required to measure and then make efforts to reduce its carbon emissions as outlined by the Climate […]
A week in HR: ‘Tis the season to be stressed

Posties are being told to pick up the delivery pace; thousands are being given jobs warnings; and the government is bracing itself this week for the unemployment count to rise above the symbolic 1m level. Annie Hayes reports on why there is little ‘ho, ho, ho’ this Christmas. Snail mail is back, according to a […]
360 feedback in 3rd person?

I have been working through a series of 360 degree feedback reports. As ever, I have been concentrating on the narrative element. And something struck me for the first time – having read a lot of 360 feedback reports!People write about the recipients in the third person – “he, she”. It is like they are […]
HR predictions 2009: Exclusive insight into the year ahead

Our HR experts have been crystal ball gazing exclusively for HRZone.co.uk. Annie Hayes rounds-up the predictions for the year ahead. What do you think HR will look like in 2009? “Focus”: David Fairhurst, senior vice president, chief people officer, McDonald’s UK & Northern Europe“Given the current economic climate, I think there’ll be a noticeable distinction […]
HR tip: Dealing with a poor performer

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "We have an employee whose performance is well below par. What can we do with him?" HR tip: You should talk to him, explain the performance required, point out the performance he […]
Generating the magic: Putting the creativity back in business

With all the doom and gloom associated with today’s economic climate comes the risk that staff focus more on keeping their jobs than being innovative. Gareth Chick explains how employers can encourage their employees to get those creative juices flowing again. With the economic situation worsening daily, it is easy for the office to become […]
Colborn’s Corner: Managing redundancies

Reports from the CIPD and many other commentators suggest that the growth of job losses will continue, indeed may speed up, in the new year. So Quentin Colborn asks, what will be the implications for HR teams? How well geared up are we to handle large-scale job losses? Plenty has been written […]
Employee engagement… with what?

Chris Rodgers questions what we actually mean by the term ’employee engagement’ and suggests that the practice of engagement is getting ever more removed from reality. Raising ’employee engagement’ has become one of the taken-for-granted objectives of modern management practice – fuelled largely by the ready availability of a multitude of questionnaires, surveys and models […]
Age discrimination: Mandatory retirement

Nick Sheppard explains where the law currently stands on the default retirement age, what Heyday will mean for employers, and how a decision expected in 2009 will impact organisations. The Employment Equality (Age) Regulations 2006 (the regulations) came into force on 1 October 2006. The regulations implement parts of the Equal Treatment Framework Directive 2000/78/EC […]
Ask the expert: Credit checks

Is an employer allowed to carry out credit checks on staff and, if so, is their consent required? Esther Smith and Martin Brewer advise. The question:We have been asked by a client governed by the FSA to confirm that we have carried out police and credit checks on our employees who will work at the […]
Ten tips for delivering bad news well

The current economic climate unfortunately means that there are many employers delivering bad news to their workforce, as they are forced to make job losses. Hilary Jeanes offers some top tips to handle the situation with empathy and sensitivity. The impact of the credit crunch is forcing many organisations to reduce their workforce. Telling someone […]
Legislation update: Right to time off for family emergencies

In the recent case of RBS v Harrison, the Employment Appeal Tribunal ruled on the circumstances in which an unexpected disruption of arrangements for a dependant’s care entitles an employee to take reasonable time off work under the Dependant Leave Regulations. Richard White considers this case further. RBS v Harrison: The factsThe employee, who worked […]
When planning your career…choose your boss

A three-step process to look at your next assignment.As I work in Human Resources, many people ask me for career advice, and the way I try to do that is in three steps:The first step is knowing where do they want to go, and this is directionally of course, as the business environment changes so […]
A week in HR: Wrapping up the ‘bad’ news for staff

There’s some great tips this week on how to craft that difficult Christmas message to staff – just don’t post it on the web – ‘cyber cynicism’ is growing daily, according to a new survey. In other news, the TUC is banging the drum once again for a hike in the NMW. Annie Hayes reports. […]
360 degree appraisal completion rates

For whatever reason we have a number of our clients all coming to the end of a 360 degree appraisal process at the same time. We are therefore looking at completion rates, deciding on what makes a quorum, deciding how hard to chase respondents all at the same time. I happened yesterday to be reviewing […]
The great escape: Retaining talent in a recession

As belts tighten, budgets get slashed and redundancies loom, how can HR ensure that its talent doesn’t drain away with its profits? It’s time to think creatively, says Verity Gough. If ever there was a time for organisations to secure their top talent it’s now – in fact according to KPMG’s recent poll of nearly […]
HR tip: Smoke breaks and unfairness on non-smokers

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "Since the ban on smoking indoors, we insist that anyone wishing to smoke must do so outside in the yard. Several smokers therefore disappear into the yard now and again for a […]
The employee engagement dilemma

In today's rapidly changing economic climate, many employers are facing an acute dilemma – how do they make the necessary people changes to improve performance and profitability, whilst maintaining employee motivation and engagement? Ben Thornton has some answers. There is a wealth of evidence linking business performance and employee behaviour. A recent […]
Queen’s Speech: Equality, skills and flexible working

The Queen’s Speech on Wednesday included the much-anticipated Equality Bill and Welfare Reform Bill, as well as an announcement that there will be no delay to flexible working proposals, yet the focus was certainly on the global economic downturn.In her speech in the House of Lords, to outline the government’s proposed legislation for the year […]