Payroll Tip: Pay and jury service

When an employee serves on jury duty, employers can certify the net loss of earnings to the court, which then pays a juror allowance. Some employers continue full pay during jury service, while others allow the court allowance alone, though there’s no statutory requirement to pay during this period.
Opinion: The value of outplacement

Outplacement services play a vital role in talent management strategy, affecting employer reputation, creating boomerang talent pools, and supporting employee career transitions. Organizations should integrate career transition support into broader talent strategies rather than treating it as a standalone HR transaction.
How Did I Get Here? Dr Judith Ellis, Director of Workforce Development at Great Ormond Street

Dr Judith Ellis, Chief Nurse and Director of Workforce Development at Great Ormond Street Children’s Hospital, shares how workplace bullying shaped her career and leadership philosophy in this candid interview about navigating NHS challenges and workforce development.
The Couch?! HR Nightmares

HR managers face daily workplace challenges from awkward conversations about employee hygiene to conducting investigations and navigating employment tribunals. This article explores the top ten HR nightmares that professionals in the field dread most, inviting readers to share their own frustrating experiences and amusing anecdotes.
Editor’s Comment: Sugar … I’m fired!

The BBC’s ‘The Apprentice’ concludes with Tim Campbell winning a £100,000 salary and mentorship from Sir Alan Sugar. The show’s competitive selection process offers insights into hiring practices, revealing how situational challenges expose candidates’ business acumen and team dynamics, though experts warn that rewarding political maneuvering may not always identify the best leaders.
Is the Royal Mail draw the right way to cut down on sickies?

Royal Mail’s attendance incentive scheme, which rewards staff with prizes like a Ford Focus car for good attendance records, faces legal risks including potential discrimination and detrimental treatment claims. Employment law experts warn that such schemes may unfairly penalize employees exercising legitimate rights to sick leave.
Colborn’s Corner: Internal communication – who told you about that?

Effective internal communication requires targeted, multi-channel approaches and genuine two-way feedback, not one-size-fits-all messages. Organizations often struggle because they prioritize broadcasting information over listening to employees and ensuring equitable access across all staff.
Feature: Beating the bullies

Workplace bullying in the UK has become increasingly prevalent, causing significant absenteeism and health issues. A behavioral psychotherapist examines the causes of bullying, its effects on employees, and practical strategies for addressing persistent workplace harassment through documentation and escalation.
Case Study: Assessment tools help Costa get the right blend

Costa reduced shop-floor staff turnover by nearly 20% using a custom personality questionnaire for recruitment. The UK coffee chain later introduced a separate assessment tool for store managers to measure personal qualities and development potential, helping ensure rapid expansion doesn’t compromise hiring quality.
Feature: Re-engineering the recruitment supply chain

Organizations apply rigorous standards to supply chains but overlook recruitment as a critical supplier, leading to costly hiring mistakes and high turnover. Outdated recruitment incentive models reward speed over candidate quality, necessitating a fundamental redesign of how employers, suppliers and recruiters collaborate to improve hiring outcomes.
Member wire #97 – Living to work or working to live?

Explore the debate on working until 70 as a solution to the pensions crisis, and discover why lifelong learning may offer an alternative path to financial security in retirement.
HR Tip: Employee handbooks

An employee handbook’s status in your employment contract depends on explicit documentation. To avoid confusion, clearly classify handbook sections as contractual or non-contractual, separating binding requirements from easily-amended organizational rules.
Opinion: Is training really the answer?

Training alone cannot solve all workforce performance issues. Organizations should focus on hiring candidates with essential skills already in place, rather than relying solely on training courses to address fundamental capability gaps.
Bosses expect to pay out for pensions

UK employers are preparing for mandatory pension contributions, with most expecting to contribute an average of 5% of payroll. A survey of 430 firms shows flexible benefits schemes have doubled to 10%, though fixed benefits remain the dominant option at over 60%.
Editor’s Comment: Living to work or working to live?

Britain faces a £57 billion annual pension shortfall due to longer lifespans and declining birth rates. Lifelong learning offers a potential solution by enabling older workers to continue contributing to the economy beyond traditional retirement age, while challenging age-related myths about learning capacity.
The Couch?! cooks in hells kitchen

The Couch?! team invites you to share your worst dinner party disasters, from forgotten ovens to hilarious cooking mishaps. Inspired by Hell’s Kitchen, they’ve compiled the top ten cooking shockers and want to hear your own stories of culinary chaos.
Study offers innovation lessons for leaders

A new report shows that leaders play the most critical role in driving innovation. The study reveals that successful innovators must understand different types of innovation require distinct leadership approaches, and organizations must develop leaders tailored to their innovation stage.
Legal Briefing: Employment Legislation – April 2005

Key employment legislation took effect in April 2005, including expanded protections for workers on industrial action, new rights for jury service, and improved minimum wage enforcement under the Employment Relations Act 2004. The Gender Recognition Act 2004 also provided legal recognition for transsexuals and strengthened discrimination protections for all employees undergoing gender reassignment.
HR Outsourcing – the issues

HR outsourcing can offer cost savings and access to specialized expertise, but requires careful planning to ensure the provider’s processes align with your business needs. Key considerations include defining exactly what to outsource, understanding escalation procedures for complex issues, and evaluating whether standardized approaches fit your company culture.
Employment Tribunals – Winning the Case

Learn what’s involved in winning employment tribunal cases, from understanding appeal grounds and compensation caps to recent high-profile discrimination and equal pay settlements that are reshaping employer practices.