Employment Service uses technology for better service
The Employment Service is modernizing its operations through new technology, replacing traditional job boards with touch-screen kiosks called Jobpoints and launching services like Employer Direct to streamline job searches and vacancy postings across Britain.
Fair Play Champions join the drive to equal pay
Fair Pay Champions, leaders from businesses and unions, will work with government to advance equal pay across public and private sectors. The initiative includes extending work-based programs to help women return to employment after career breaks.
Training Policies
A newly appointed call centre trainer should implement comprehensive training and development policies covering onboarding, skill assessments, ongoing coaching, performance monitoring, and career progression. Effective policies ensure consistency, improve employee retention, and enhance customer service quality across the team.
Do Trainer needs to understand
Trainers benefit from deep self-understanding to effectively teach others. This foundational knowledge helps trainers manage their own biases, communicate authentically, and model the behaviors and emotional intelligence they’re instructing in organizational behavior courses.
Knowing when to resign
Recognizing when to resign from a leadership position requires attention to organizational warning signs such as declining employee morale, executive departures, plunging stock performance, and a loss of confidence from board members and staff. This article outlines key indicators that suggest it may be time to step down.
REC urges care with data protection
Recruiters must exercise caution with candidate data protection, especially as the Data Protection Act increasingly applies to online information sharing. The REC advises obtaining explicit consent before distributing personal details and maintaining clear privacy statements on websites.
Pregnancy and Maternity – New advice web pages from EOC
The Equal Opportunities Commission has launched new advice web pages addressing pregnancy and maternity discrimination. These pages provide guidance on sex discrimination issues, with the initial set published in April 2001.
EIRO publishes 2000 Annual Review
The European Industrial Relations Observatory has published its 2000 Annual Review, providing comprehensive summaries of employment information for the UK economy and other countries.
Pay rates steady, says CBI survey
Pay awards in the UK held steady in early 2001, with service sector settlements averaging 4.1% and manufacturing at 3.1%, according to a CBI survey. The stable growth eases concerns that falling unemployment would trigger inflation pressures on wages.
EOC settles their own employee’s sex discrimination case
The Equal Opportunities Commission has settled a sex discrimination case with its own employee, Kevin Marsh, who claimed he was overlooked for promotion after reducing his hours for childcare. The settlement was reached before the Manchester Employment Tribunal hearing, though terms remain confidential.
Employee AssistanceOccupational Health
Discover how occupational health services and employee assistance programs can reduce workplace absence. This research explores occupational health provision effectiveness, costs, and impact on employee attendance and morale in manufacturing environments.
Graduates: work hard and be flexible
New graduates with strong interpersonal skills and flexibility are securing professional jobs in today’s market, while others struggle. Work experience and adaptability are crucial advantages, though a degree alone doesn’t guarantee career success.
Recruiter’s Interviewing Secrets Revealed
Learn proven interviewing techniques from a recruitment expert with 20 years of experience. Discover how to structure interviews, evaluate candidates effectively, and build shortlists that match client needs in today’s competitive job market.
Women need better financial planning
An FSA report reveals that women have significantly lower pension ownership than men, with only 27% of married women holding pensions compared to 47% of married men. Better financial planning and targeted industry support are essential to help women navigate career breaks and long-term financial security.
Sending the wrong signals
During economic downturns, companies cutting staff perks like free fruit and subsidized canteens risk damaging morale more than the cost savings justify. Once benefits are introduced, removing them sends negative signals that undermine employee satisfaction and trust.
New travel directory makes for easier business travel arrangements
An upgraded Travel Directory now helps busy professionals book business travel more easily through a comprehensive list of UK travel agencies that are ABTA-bonded and offer services including flights, accommodation, and airport parking.
Do computers mess up your day?
Judi James explores how computers impact our daily productivity in this Guardian piece, examining computer rage and technology’s limitations. She advocates questioning whether each digital task is truly the best use of your time.
New reforms for Employment Tribunals
The UK government has introduced new Employment Tribunal reforms effective April 18, 2001, including improved case management procedures and new arrangements for Crown employees. An optional ACAS arbitration scheme will also launch for unfair dismissal claims, offering a faster, informal alternative to full tribunal hearings.
Inland Revenue publishes 2001/2 electronic tax, PAYE and self-assessment services
The Inland Revenue has released updated electronic versions of its 2001/2 tax, PAYE, and self-assessment services for payroll managers, small businesses, and the self-employed. Taxpayers using electronic services receive notification by letter instead of paper forms, though reference materials and help files remain available online.
Employment of outdoor workers
The Health and Safety Executive has issued new guidance for employers on sun protection measures for outdoor workers. This advice aims to help organizations safeguard employee health during extended outdoor work exposure.
