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What’s the role of new technology in the implementation of the 70:20:10 training model.

The 70:20:10 model suggests that lessons learned by successful and effective managers are roughly 70% from tough jobs, 20% from people (mostly the boss), and 10% from courses and reading.

Together, Wargnier and Jennings explore the role of new technology in the implementation of the 70:20:10 training model, drawing on their combined 60 years of experience in the training field.

What you'll learn


With more than 5 million users, CrossKnowledge is one of the world’s leading cloud-based distance learning providers. Our solutions are full SaaS, cloud-based and built on exclusive learning technologies. We create our content with some of the most renowned experts in the world, and provide a range of accompanying services. CrossKnowledge’s solutions enable fast workforce empowerment and global strategic alignment, guaranteeing a unique learning experience for the individual and a real return on investment for the organization.

CrossKnowledge’s learning content and formats are developed in collaboration with an international ‘Faculty’, comprising the best authors, professors and Management professionals from the most renowned Business Schools in the world. CrossKnowledge has created the CrossKnowledge Academy in order to formalize and share its expertise in instructional design and deployment with its clients via certification programs.

CrossKnowledge operates worldwide and serves companies including global enterprises, mid-sized companies and the education sector.

In 2014, CrossKnowledge was acquired by Wiley. For more information, visit

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