How to upskill your workforce in a digitally disruptive age

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It is essential that in the drive to equip tomorrow’s workforce with the tools they need for the future, we ensure that both digital and soft skills are prioritised. According to the World Economic Forum, the top 10 skills most desired by employers by 2020 are all soft skills, including problem solving, critical thinking and creativity. So in the drive to get employees up to speed with digital literacy and fluency, it’s also important that these softer skills are not forgotten about.

This whitepaper will provide an overview of the digital and soft skills landscape, what needs to be done to plug the gaps and offer practical advice on how to evaluate an organisation’s learning provision and make appropriate changes.

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What you'll learn


For more than 45 years The Open University (OU) has led the way in part-time education, developing workplace learning and development solutions for employers (across the private, public and voluntary sectors), as well as educating individuals. Specialising in developing high quality learning materials, based on rigorous research and industry insight, the OU combines academic excellence with technological expertise to deliver flexible, results-driven and truly engaging workplace learning solutions.

The OU’s global reach enables consistent learning to be delivered at scale, across geographically dispersed workforces, through an online delivery model that uses advanced learning analytics to enhance the  performance of busy professionals. This – coupled with a successful, well-developed blended learning approach – is how the OU has enabled employers to deliver learning that is responsive to both organisational and staff needs, therefore maximising their return on learning investment.

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