Driving behavioural change
Organisational change requires people to do things differently – to change their existing behaviour patterns. This is not an easy task and attempts to change behaviour often have poor success rates. Change initiators seldom take into consideration the fact that people have to change behaviour that has been successful for them for years. Over the […]
Prime Minister’s advisor attacks work ethic of UK managers
An Indian steel tycoon and key advisor to the Prime Minister has attacked the work ethic of UK managers, accusing them of failing to ‘go the extra mile’ and being too keen to clock off at 5pm. Ratan Tata, who is a member of David Cameron’s Business Advisory Group and co-chairman of the UK-India CEO […]
Book review: The Art of Action by Stephen Bungay
Once upon a time an entrepreneur was presenting a product to a large player in the software field… After the meeting, one of the key heads from the vendor company approached the hopeful, and said: “All year long people come in here and say what they are going to do. You and your team have […]
The disease of unconscious bias
Unconscious bias is everywhere, malingering like a disease. I have the disease, and so do you. Even the most freethinking, open-minded people are at its mercy – and it’s the single biggest block to UK organisations increasing diversity. Traditional thinking has generally assumed that patterns of discriminatory behaviour in organisations are conscious. We assume that […]
Do professional HR personnel need professional training?
HR is a profession many ‘fall into’. Whether this is a good or a bad thing, does it really mean you don’t need training? Dave Snow investigates the role of HR today and says training is never wasted. There are some within the HR profession who knew where their future lay from a young age […]
What is your boss really thinking?
Have you ever wondered how your boss interprets your actions? Chester Elton answers questions about what bosses really think when their employees exhibit typical workplace behaviours. What’s my boss thinking when I don’t speak up in a meeting, come in late with an excuse, volunteer to organise all the team private parties and events, or […]
HR tip: Stopping swearing
These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: One of our employees consistently uses bad language in all his conversations. This is offensive to some people who hear it and even more so when it forms part of a complaint […]
Ask the expert: Aggressive behaviour during disciplinary hearing
An employee was asked to attend a disciplinary meeting after threatening to kill another colleague; yet during the meeting he became aggressive and was escorted out. Esther Smith, partner at Thomas Eggar, and Martin Brewer, partner at Mills & Reeve, advise on what should be done next. The question: Following being suspended from work, […]
HR tip: Discovering past misdemeanours
These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "An accounts clerk has worked for us for 18 months but we have just discovered that he stole money from his previous employer. We did not seek a reference on him nor […]
People skills training: are you getting a return on your investment? By Dennis Coates Ph.D
Soft skills training events don't work very well because a long-term process is necessary to change behaviour. Dennis Coates Ph.D explains how to achieve permanent results and why this delivers the return on investment. One of the reasons I got involved in 360-degree feedback technology over ten years ago was the frustration I experienced […]
Acas updates guidance
Acas has updated its guidance on smoking at work and redundancy payments.
The Couch?! asks “Are you a workaholic?”
Inspired by The Trades Union Congress (TUC) ‘Work Your Proper Hours" day, The Couch?! would like to know how many hours you spend in the office? Are you a work bore? Do you work in the evenings and weekends? Have your family/friends forgotten what you look like? Are your colleagues your closest friends? Do you […]
Do Trainer needs to understand
Hi AllThe following question was asked at a Organiational Behaviour course I attented. Do trainers need to understand themselves thoroughly before they can train others? I would be interested in peoples views on this subject. ThanksMickMick Haven
Worker Safety Rep pilot scheme launched by Health and Safety Chief
Today Health and Safety Chair Bill Callaghan announced plans to run a workers’ safety adviser pilot scheme. Speaking at the Involvement and Participation Association’s annual conference in Grantham, Mr Callaghan said: “I am pleased to announce that the HSC is now committed to running a pilot scheme which will involve the training and deployment of […]
